Leave a Review Volta Charging
Unreliability
Few things you should know before you go to a Volta charger, be aware that it may say is working but is not, after talking to them I found, is an answering service there is nothing for them to do for you other than open a ticket, they can not reset the units remotely. I writing this from one of two of their chargers and after a technician was here the one he work on will not update the app to be able to be used and the other one will not work, even though the app says is working 3 others try to use it will I been sitting here. Bottom line if you are low on charge I wouldn’t use a Volta you might get stuck waiting for a tow truck since the next charger might be to far……. THANKS A LOT Volta…….😡Show lessOverl…
Works when it wants to
These chargers are an absolute waste of materials. They only work sometimes and even when they do it will just cut off half way through your charge. I asked multiple people with EV’s about what was going on and even they didn’t know. Not matter how many reports of not charging people send in nothing happens. Unless you just so happen to catch the charger at a good time it won’t even start or if it does you won’t get a full charge. Had me out in the sun for 30 mins trying to get a charge. SMH All of the good reviews are from years ago. Guess they just fell off.Show lessKeeping it a whole buck
Nice, but sadly lacking
Just discovered that 3 malls near me have a total of 24 chargers available. All appear to be free for the first 2 hours. This is great!
Unfortunately, the app is not so great. I tap on add my car and the app freezes. Have to force close the app to continue. Of course, you have to start over.
The app tell you how many and which chargers are available, but when you have 10+ in a mall parking lot it would be awesome to be able to see exactly where they are located in relation to my location. I don’t want to drive to 10 or so locations to try to find the available charger.Show lessdscoti
Poor maintenance and support
Tried contacting Volta through email several times over a year ago about issues at several of their locations, (Feb2024) still no response. Some of their chargers are still left inoperable or without proper voltages to support a good level 2 charging experience.
I’m seeing other reviews about “burnt” connectors after charging at a Volta causing serious electrical damage to their cars charge port or the adapter they are using. I have yet to see Volta reply to anyone’s concerns here or in any other forum (like PlugShare) to start addressing these issues. It’s like they’re asleep at the wheel.Show lessCCG - Manhattan
Needs some work.
The app needs to list the type of plug. J1772 is not at every station, but is turning into the level 2 universal plug. Many of the Tesla to J1772 adapters don’t work with a lot of Tesla style plugs.
It’s nice that the charging is free, but you should have to use the app to start charging and impose a daily limit per user, per charge station. The only Volta charging station that is near me is always occupied by the same few Teslas. I assume they work in the area and just come out, unplug, and then plug right back in.
I’m new to the electric community, and so far I’ve not been impressed by the people in it.
It feels more like the Smug South Park episode.Show lessNick name NOT taken!
App never correct or updated
I’ll check if there are open chargers at the local shopping center near me, and the Volta app always says their open/available, even though they never are. Even when I pull up to the chargers and their occupied, the app still shows that their open. Volta needs to take better care of servicing their chargers, I’ve seen a couple of them with out of service signs near me for actual months, and it took about 4 months for those signs to even go up. Looking at 7 months of one being out of service. Love that Volta offers these for free, but it’d honestly rather have to pay for a better service.Show lessCbirdy
Idle
It’s great that you offer free charging but you should implement idling fees. You already turn off the charge after 2 hours but you should charge a fee if it is not unplugged after 15-30mins. I was at a mall where one car was plugged in for half the day. The station was listed as available but the car was still plugged in and occupying the parking spot. Overall, thank you for what you do but we need to do something about idling users.Show lessGFUser
Amazing!!
Was my initial charging experience and Volta made it wonderful! The phone app and registration was simplistic and in a few minutes I was fast charging my vehicle while sipping coffee from a nearby coffee shop. And the first 30 minutes was free!
Remarkable! Highly recommended!EbonyNinjaDude
Fantastic app
Greatest charging company out there imo. Only downside is that the app doesn’t always register if a station is free or in use accurately. There’s many times the stations are reported as free, or busy, only for me to look in person and see the oppositeFredman5555555
Charging stations don’t even appear on their map
Volta made a charging station near my workplace cease functioning because it does not appear on their map. It worked just fine before Volta put their name on it. Now it makes you use this app before you can charge. That would be fine if the station actually appeared on the map, but it does not. Customer service has done nothing to fix this issue.Show lessWebbsterrrr
