Leave a Review Volta Charging
Location Hours.
I LOVE that you and your partners are helping the environment with free charges to the public. I only ask of one think. That in the app you also implement the time they are in service.
I need a emergency charge because we just traveled a little to far in our new car. Logged on to the app found a location and when we arrived at the Homegoods the units were cut off. The sign stated on during business hours. We were stranded until AAA towed the car back home. There were other locations that were not accurate in location using google maps. I hope you fix the issues, your doing a great service.Show lessChuck_1510
Developer Response
Hi Chuck1510, thanks for reaching out and for your support. We apologize for the less than great experience you had with our app. We’re always working on improving our app to make your charging experience the best it can be and have tracked your feedback in regards to charging needs outside of operating hours. To help us better understand what happened, we’d love it if you could send us and email at volta-app-support@voltacharging.com sharing the name of the site/location you visited. We really appreciate your feedback.App is bad/company shady
I like Volta chargers, however the company does not return phone messages or emails. Recently I wanted to search for chargers in an unfamiliar area and the app had signed me out and a bright orange bar appeared with message that I needed to reset my password. I tried to do it thru the app. It did not send me email or give me any way to do that so I could not use the app. When I got home I attempted to reset on my home computer and could not. I tried to get help and they only have email support and they did not get back to me. I also looked up their corporate phone number and got the answering machine. They did not return my call. Volta is also doing public private collaborations, putting stations in the public commons and then the station being off limits to the public. Letterman digital arts building in San Francisco is the one I got kicked out of. Next time maybe I should just drive over to their headquarters on De Haro st so I can talk to someone in person. D- grade for customer support and starting to so shady practices like building chargers accessible by the public but they end up being privately owned.Show lessPuggirl415
Upkeep at Redwood City Sequoia #1
I love it. Sometimes the ‘x of y available’ notification at app shows station available when none is. It would be good to show ‘charge time remaining’ at app OR time charging started, so one can estimate when a station might become available.
Charging cable rubber conduit separated from handle/plug for #1. Power carrying cables may rip any time — maybe this is a problem why station shows as ‘available’
A blue Tesla [last three digits 853 - you know who you are] frequently stays plugged in for several hours at the Redwood City Sequoia stations; sometimes 9am onwards all day. Not cool!! 🤔Show lessMarcoPolo2015
Developer Response
Hi Marco, our software team is always working on improving the accuracy of the station markers. Updates will be coming soon. Thanks!Very nice simple app
I love its simplicity. Not sure if it shows real-time charging - I feel as though I have to log in and out just to be sure what I’m seeing in the screen is current. Would be nice if it actually cuts off charge at 2 hours so that people who abuse the time limit get cut off and others waiting can use it. Can you add more chargers on the Kapolei side of Oahu? That would be great :). Thank you for this app. :)Show lessKeiko Long
Developer Response
Hi Keiko, thanks for your input! Your feedback helps us improve all Volta drivers charging experiences. We’re rolling out new stations across the U.S. so keep an eye out for new stations near you. Thanks!Volta Charging Stations are Back!
The latest update fixed the missing charging stations. Now it’s easy to determine if there is a FREE place to charge nearby.SDSU4Me
Lifesaver
Not sure what other reviews are talking about. My app stays logged in.
These L2s provide a good current. We are getting 6 to 7 kw.
We are grateful because EVGO has reliability issues and luckily we were close enough to home that our local Volta charger is saving us a tow to the dealership. Never lick a gift horse in the mouth, we are grateful for the free chargers and the app is quite good.Show lessM Shaw
Use To Be Useful
I don’t get why the Volta app will not retain the user’s login and vehicle information. It is a real pain to have to log in every time you open the app—especially if driving and in need of a charging location nearby. I have set my vehicle during login and in the settings and if continues to ask for your vehicle before it will display locations.
It didn’t always behave like this, I don’t know they’ve taken their app backwards.
Some huge improvements would be to allow the app to know which station you are using, and communicate with users that their charge is complete so that chargers can be available to other users.
It is helpful to have their chargers available, but their app is lacking in every way.Show lesskeitharris
