Leave a Review Trip Scout
Up and comer travel app
This app is easy to use and full of great travel information. I love having the ability to easily filter and find right spots that interest you. The map based navigation, ability to star locations and mark off where you have been are very useful. I look forward to using this app in future travels.johnbracken
Disappointing
Bought this for an upcoming trip to Copenhagen. I was disappointed to find that the information provided for many spots was a copy/paste from sources on the web that I had already read. How is this their “team of local experts?” For each spot just one photo and little information then it just sends you to Foursquare for more info. Just use Foursquare or Yelp. Not worth paying them to compile info available on the web.
Some of the information is wrong as well. How can a new Copenhagen travel guide have NOMA in the old location still?
On top of that the interface is clunky with the spots showing large thumbnails that are difficult to select and some map controls overlapping so you can’t select them.
Maybe this is better for Larger US or Euro cites but a waste for me.Show lessJessterFish
Disappointing Travel App for the money
If this were a free app, I would rate it higher. However, you need to make in app purchases for either individual cities or a larger fee for an annual unlimited access I purchased access to only the Washington DC travel pack. I was very disappointed to have spent $10 for a an app with little information and virtually no useful information that one would want to know or need to know while visiting a location. For example, each of the museums and government facilities has their own security standards, screening and what you are permitted to bring in. Trip Scout provided none of this information. In addition, the app only provides a brief overview of the site and then refers you to an outside website. You could do that on your own, get better information, and save yourself some money!Show lessCantonese in NC
Excellent app but wish to have more audio guide
Overall of this app is great and friendly to use, but I wish can have more audio guide for some other place. One of the main reason I’m using this app it’s audio guide this help me to get to know the place faster and more detail. I always like listen to the guide when I’m walking the places.
Another suggestion, I always found trouble when planning next destination to go using the app, maybe can have like a “recommendation path“ to get around the attractions nearbyShow lessJinG_312
Expensive
Every city you want to see costs $4.99-$9.99. Ridiculous cost if you’re moving around lists of places.Mons7869
Money grabber
This is one of those apps that is unusable unless you pay. It costs A$4.99 per city which isn't cheap especially if you look at multiple cities. There are plenty of better free alternatives.kc3302
Started great but glitches and won’t download audio
The app started out great but after purchasing the London package, I found that the map view (supposedly available to view without cell data) flickered in and out when trying to view individual sites. Then I found that the audio guides to each site stopped working. I could listen again to descriptions I’d already listened to. But no new ones could be listened to. Even when I returned to WiFi these remained unavailable. I’d seriously consider holding off until these glitches are corrected.Show lessHalistone10
Bait and switch audio tour
UPDATE Jun 14th: Thank you to Tripscout for your response. I appreciate hearing you are working on making it easier to communicate.
For point #1: I wish I could upload screenshots to show that even today I still see listed at your web page for the Krakow tour that an audio tour is a benefit so I am keeping my rating the same.
For point #2: it is great to be reminded that my credit card is safe.
ORIGINAL REVIEW
I am looking for an audio tour of Krakow and found TripScout lists one at their website in their web page for Krakow. I was directed to download the app, and was excited see positive reviews. But after downloading the app, then paying for the Krakow tour, the app says there is no audio guide for Krakow.
There is no contact info anywhere to directly reach TripScout, so I am left to ask here: why do you list an audio guide, take my money, then tell me there is no such guide?
It now worry that I have been scammed and will have to monitor my credit card transactions.
I did not want to write this, but I see no other way to 1) try and reach TripScout; and 2) warn others.
I will update my review if I hear back from them. In the meantime I am out $$, and still in need of an audio guide.Show lessNicknameAttempt#5
Developer Response
Hi There, Sorry you've had trouble reaching us (we recently switched support systems and are working on improving this). Feel free to shoot me an email at aa@tripscout.co and we'll get this sorted out for you. A couple of quick things to note: 1. Not every city has audio, the cities where this is the case says "There is no audio for this guide" on the center of the screen before your purchase. We definitely admit this could be more clear, we're testing a few different designs of that screen right now to help prevent this from happening in the future. 2. TripScout (nor any other app that offer's In-App Purchases) has any access to your credit cards or payments. You'll see you on your statement iTunes is the merchant, so no matter what, your financial info is always safe. Sorry this has been a disappointing experience for you; but funny enough I'll be in Krakow June 22-24 so if you're there at the same time lets meet up for a drink on TripScout :-) Happy Travels!Limited
I can’t speak for the others but the LA guide is very limited. There are free guide websites that are more comprehensive.Davesmithgc
Iceland
I have only used this for Iceland. I was expecting much more detail. This seems to only cover the major landmarks and destinations, leaving out many other significant points of interest. The information on each place is very limited with only one picture provided and a short description. For $9.99 I was expecting a lot more information and details. I wish I could have my money back because this is useless to me. I’ll just stick to trip advisor and my Lonely Planet book which actually has useful details to guide me along my trip and cost about the same.Show lessjakecblb
