Good app for trip scheduling
I use this app to book rides with a shuttle through my work. It works well for that purpose. It was not completely intuitive, but I was able to figure out how to book rides through it without issues. It’s nice that you can see the real time position of shuttle in the map.
Tripshot UI
The app for Tripshot seems very non-intuitive to me. Moving to the correct screen is difficult. When my phone is out of order, I have not been able to use the service at all. One time I walked a mile in the rain because I couldn’t get the app to work and the driver I stopped didn’t help at all. Routes could be improved, too. Today I rode the shuttle right past my stop to drop others off at one farther away, wait for a no show and go back.
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Rash driving by sai kumar reddy
The driver named sai kumar reddy always drivers rash. He always drives more than speed limit. As I have informed him that he can drive speed then he will be telling that u can complain if u want to but no one can do anything. If it happens again then I will be informing to county police about slu ride. Most of the students have raised complaints against sai Kumar reddy but action was not taken against him. Please make sure that he is not working as it’s matter of passages safety
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Delayed trips
We are unable to schedule the ride, and the ride arrival is getting delayed frequently, and the delay time is from 20mins to 40mins, and the drivers are cancelling it without any reason. Especially driver named Akhil, he is not arriving by time and cancelling the rides at last minute without any proper reason. As an international student in Saint Louis, it’s very difficult for us to travel at night times, and after the heavy 8hrs shift of on campus jobs, we are getting tired and the slu rides are getting delayed or cancelled, it’s very frustrating.
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Drivers Great - Dispatch not so Much
The drivers always make the best effort, working long hours to get people to work on time and assure a clean interior. The dispatch on the other hand has on several occasions now shown an inability in basic time and route management.
We have had people going to ‘building A’ put into different vehicles, while being put into vehicles that make them late AND are going to ‘building C’ in the opposite direction. While simultaneously taking another rider to ‘building A’ on time, who didn’t need to be at that building, but ‘building B’ which was much closer to ‘building C’! Which also made the rider going to ‘building C’ late, because that car went to ‘building A’ first.
Not to mention, they tried to tell that driver to go to ‘building D’ before dropping off their previous rider at ‘building C’.
We have had people going to ‘building A’ put into different vehicles, while being put into vehicles that make them late AND are going to ‘building C’ in the opposite direction. While simultaneously taking another rider to ‘building A’ on time, who didn’t need to be at that building, but ‘building B’ which was much closer to ‘building C’! Which also made the rider going to ‘building C’ late, because that car went to ‘building A’ first.
Not to mention, they tried to tell that driver to go to ‘building D’ before dropping off their previous rider at ‘building C’.
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Sign Up not happening
Since when is @gmail.com not a valid email extension? I keep trying to sign up and it keeps telling me my email is invalid, so. . . screw this app. I’ll sign up with an app that works.
Annoyed with inefficient routing
My company uses tripshot for shuttle service to commute to work. The evening shuttle route to go back home is very inefficient. Even if no one is getting down at a particuler stop, it takes everyone on the shuttle to that stop. This makes no sense as everyone on the shuttle ends up wasting time. In our case its adds delay of about 30mins. Its a bummer to work for a tech company and relying on such poor navigation to commute to work.
I have brought this to the notice of commute team and the explanation received from Tripshot is that for the ETA to be correct the shuttle needs to go to every single stop on the route even if no one is getting down. Who cares about ETA if everyone is reaching home 30mins late. Hope tripshot can correct this.
Another area in which tripshot can improve its suggest routes based on ridership data. The route should be optimized for stops where more riders are getting down.
I have brought this to the notice of commute team and the explanation received from Tripshot is that for the ETA to be correct the shuttle needs to go to every single stop on the route even if no one is getting down. Who cares about ETA if everyone is reaching home 30mins late. Hope tripshot can correct this.
Another area in which tripshot can improve its suggest routes based on ridership data. The route should be optimized for stops where more riders are getting down.
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Why
Why does this app have 5 stars but out of 49 reviews only 3 are 5 stars the rest are 1 an 2 stars. I now know I can’t trust your rating system
Better than Uber or Lyft if you need a quick and inexpensive ride in Santa Clarita
The driver greeted me by my first name, which was surprising and very nice. Great ride home. Couldn’t get faster using Lyft or Uber and 10x cheaper! Totally recommend!!😊😊😊
Hey Google: stop using TripShot for GBuses
Search results highlight the most convoluted possible routes. Hey y’all, if there are buses that go directly from my bus stop to my destination, I want to know about those. I don’t really care that I also have the option to walk 15 minutes to another stop, then take three separate buses to get to my destination. (I am not exaggerating - this is the top result of my search.) I also don’t want a result for every bus stop on a given line within a mile radius. I picked a stop. That’s the one I want to board at. Also, if a route involves walking to stop, it isn’t clear if the start time is when I start walking, or when I get on the bus. I honestly cannot find this information. In other words, this app spectacularly fails to deliver the most basic functionality. Doesn’t help that two buses never materialized and I ended up standing outside for 45 minutes, but even if that part isn’t TripShot’s fault, I still give the app 1 star. Another reviewer described this app as a constant uphill battle. I couldn’t have said it better. Can we ditch TripShot and use Transit instead?
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