The official mobile ticketing app from Caltrain! The Caltrain Mobile app lets you purchase and use fares instantly on your phone—anywhere, anytime. Just download the free app, register your debit/credit card or PayPal account in our secure system, and you're ready to go.
WHY YOU'LL LOVE THIS APP:
- No paper fares to keep track of.
- No need to carry cash, count exact change, or find a ticket machine.
- Buy and use fares instantly using a debit/credit card or your PayPal account.
- Pay a single fare or multiple fares for a group of riders.
HOW IT WORKS:
1. CHOOSE RIDER TYPE
2. CHOOSE YOUR STATION OF ORIGIN AND DESTINATION
2. CHOOSE FARE
3. CHOOSE QUANTITY
4. CHOOSE PAYMENT
5. CHECK OUT
COMMON QUESTIONS:
Q: Do I need to be connected to the Internet?
A: Cellular network or a wireless Internet connection is required to purchase tickets, but you can use your activated tickets offline.
Q: What if my battery dies?
A: Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead!
IMPORTANT REMINDERS:
- Don't uninstall the Caltrain Mobile app or erase your phone while you have active tickets on it. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection), so uninstalling the app can permanently erase your tickets!
- Purchase your ticket right before boarding.
- Show your ticket to the conductor upon request.
- Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.
Show less
Summary of user reviews
Positive highlights
⏱️
This app hasConvenient for buying tickets on the go
💳
This app hasSupports Apple Pay and debit cards
📦
This app hasStores ticket history for easy rebooking
🤝
This app hasGood customer service and quick refunds
🎨
This app hasVisually appealing and user-friendly interface
Negative highlights
🚫
This app hasFrequent connectivity issues, especially without Wi-Fi
🕰️
This app hasTickets activated immediately, no option to buy in advance
🗺️
This app hasLacks detailed station maps and schedule information
🚫
This app hasUnable to use Clipper card for payment
🐞
This app hasFrequent app crashes and loading issues
Just like the electrification overhaul, the app could use one too. 1. A better parking map for each station 2. The option to save my station preferences since I’m logged in (Caltrain should gather data anonymously to see how many people use the same stations every day) 3. The live map can optionally ask for my location so that I can see which train I’m in and track stations in real time. 4. Modernize it and make it more user friendly. C’mon, you’re in Silicon Valley!
