Leave a Review SamTrans Mobile
Won’t accept payments
This app is long overdue for an update. Cant even buy tickets anymore. Had to use cash few days back due to when trying to purchase tickets it says payment error. Imputed my other card and still the same. Later delete and reinstall and still the same. So don’t know if this a server issue or the app is reaching its point on optimization issues because it’s last update was years ago.Show lessDeveloper Response
We are sorry you experienced this issue. We were aware of this problem and have since resolved it. If you still need assistance please go to the More section at the bottom of the app.Fix the servers
The amount of times the app will refuse to properly process my purchase has been higher than the amount of times it’s worked successfully. Please fix this. It genuinely makes me not want to use the app, or SamTrans as a whole.Developer Response
Hello Dallas, Please send more information about your issue to support@bytemark.co and we will be happy to look into what's going on. Thank you!Worthless if you need to see their bus routes
Where the heck are the routes? If it’s in this app you must have to be a coder to find because I don’t see it. I rarely ride the bus, but thankful it’s an option. Trying to use after my ride from the airport flaked. Trying to figure how to ride the bus again but can’t even find the routes and connections to take. Pretty much USELESS for people like me that don’t need to create and account and just need the rare ride home at an affordable rate and just need to see the bus stops for me to get home.Show lessDeveloper Response
We are sorry to hear that some features have made your app usage less effective. Please feel free to relay more information at support@bytemark.co