SamTrans Mobile User Reviews

SamTrans Mobile
SamTrans Mobile
Bytemark, Inc.

Top reviews

Leave a Review SamTrans Mobile
  • Won’t accept payments

    This app is long overdue for an update. Cant even buy tickets anymore. Had to use cash few days back due to when trying to purchase tickets it says payment error. Imputed my other card and still the same. Later delete and reinstall and still the same. So don’t know if this a server issue or the app is reaching its point on optimization issues because it’s last update was years ago.
    Show less

    Developer Response

    We are sorry you experienced this issue. We were aware of this problem and have since resolved it. If you still need assistance please go to the More section at the bottom of the app.
  • Fix the servers

    The amount of times the app will refuse to properly process my purchase has been higher than the amount of times it’s worked successfully. Please fix this. It genuinely makes me not want to use the app, or SamTrans as a whole.

    Developer Response

    Hello Dallas, Please send more information about your issue to support@bytemark.co and we will be happy to look into what's going on. Thank you!
  • Worthless if you need to see their bus routes

    Where the heck are the routes? If it’s in this app you must have to be a coder to find because I don’t see it. I rarely ride the bus, but thankful it’s an option. Trying to use after my ride from the airport flaked. Trying to figure how to ride the bus again but can’t even find the routes and connections to take. Pretty much USELESS for people like me that don’t need to create and account and just need the rare ride home at an affordable rate and just need to see the bus stops for me to get home.
    Show less

    Developer Response

    We are sorry to hear that some features have made your app usage less effective. Please feel free to relay more information at support@bytemark.co
  • A Rediride review

    I’m am thankful for that California has such great transportation services! I’m 73 this year, I would not know how to get to Dialysis, doctors appointments and even shopping groceries! , with out Rediride. This system has kept me being mobile and a great support to live to 100 lol.

    Developer Response

    We are happy to hear things are running smoothly for you. Thank you for your review! Safe Travels!
  • Sam trans Reddi-wheels

    I ride with Reddi-wheels to go to all the places I need like market, doctor, dentist, and to be able to have some what of a social life to meet people. Without Reddi-wheels I would not be able to go to any of these activities.

    Developer Response

    We love to be able to provide an excellent experience for you. Thank you for your kind words. Safe Travels!
  • A Rediride review

    I’m am thankful for that California has such great transportation services! I’m 73 this year, I would not know how to get to Dialysis, doctors appointments and even shopping groceries! , with out Rediride. This system has kept me being mobile and a great support to live to 100 lol.
  • Three Stars Because They Changed My Bus Route

    I take Paratransit and it is generally very good. Every once in awhile they are late but overall very good. I use to take the 250 bus route weekly but not so much anymore. This do to not going across El Camino and going back by 24 hr fitnes. It’s hard for me to cross Elcamino and get to the Library, the Central Park and 24 hr fitness. It really stinks they changed this.
    Show less

    Developer Response

    We are sorry to hear that some updates have made your app usage less effective. Please feel free to relay more information at support@bytemark.co
  • Good bus system

    With few exceptions there are a few bad drivers left that should have been fired years ago but the rest of them are good with a few deserving a raise!! However there are a few bus routes that have been screwed over by the changes to those routes especially the 292 bus route!! Otherwise it is a good bus system!
    Show less
  • bad management

    delayed trains with no information.?hate it!!!
  • Excellent

    Works great and saves time

Alternatives to SamTrans Mobile