Leave a Review Norton Family Companion App
Horrible
I DO NOT RECOMMEND DOWNLOADING THIS APP! It not only causes your phone to glitch but it also isn’t a very great app in general. I downloaded this app because I thought it would help me and my child connect more but after downloading and using the app for a week all of my accounts got hacked! My child started complaining and saying that there’s someone talking to him through the microphone of his phone and telling him to run. I am utterly disgusted. I deleted the app after this fiasco. Afterward all of my accounts were fixed and my son’s phone wasn’t sending terrible messages. I am disappointed.Show lessKristi Lincoln
Awful app ;(
I added this for my child’s phone as she’s been sneaking out late at night and now it’s locking my child out of social media (snap chat, facebook, etc.) This app is horrible and it’s shows a level of untrust and it’s degrading and embarrassing! I just want to make sure she’s safe, not go through all of her stuff on her phone.Show lessMaddie Mckenna
Terrible
Absolutely terrible. When the app is being used it turns on vpn and in the middle of browsing any website it makes my entire iPhone 8 Plus freeze and the touchscreen completely doesn’t work and I have to hold the power button and restart the entire phone and also sometimes while browsing it shuts down my entire phone completely and powers back on by itself. It also messes up social media apps ever since it was on my phone it disables Snapchat and instagram notifications.Show lessztechreview
Can’t approve access to sites with the app.
I downloaded this with the hopes of making it easier to accept requests for website access for my son’s laptop. Usually I manually do it through email and must log in. Lately it has been for school and he needs access right away. This app does not solve that issue. You can see the notification and visit the site they are requesting access to, but you can’t approve it from the app. Waste of space on my phone. Norton, you can do better.Show lessangela.vullo
Messed up everything
Only used it for one thing: turning off the phones from bedtime until morning. Every morning, the apps were all completely rearranged on the home screen, both kids had to re-log in to several apps, and all the settings for every app were reset (ie notifications, location services, etc.). No apparent way to fix this. Would not recommend at all.Show lessReidisaboss
Terrible takes away every sense of privacy
Takes away ever sense of privacy that a kid has makes them not think they can have a conversation without being watched and stalked terrible invasion of privacy and all you helicopter parents think y’all are so cool and clever doing all of you really are just destroying your familys relationship overall terrible app terrible way to “take care” of your kids terrible hate it terrible app stupid invasion of privacyShow lessperson who acually cares
Works Well
Got Norton a few months ago after my kids complained about Mobicip (and they were right). So far so good. The profiles were easy to put together, the kids are able to view what they want to view, I have guardrails up and I get a weekly report. I wish it would have more functionality with iOS and a PC, but it is what it is and you know that when you buy it. It recently went haywire on my son’s iPad but I don’t know of an app that is bug-free and I am confident we will work it out (when he finds his iPad that he left at his friends). Overall, I have been happy with it.Show lessShould Have "Checked" First
TERRIBLE
My parents installed this onto my new iPhone a month ago. I have a curfew from 9 at night until 6 the next morning. During this time most of my apps are blocked. Multiple time I have gone on my phone after 6 in the morning to find my apps haven’t returned. My mom used to be able to fix it but this time they have disappeared and won’t come back. It has been two days and still nothing. Do NOT get this app.Show lessmadcustomer458
Utterly useless
Any child that can use their phone settings just needs to turn safari back on to render it utterly useless.TheRedBlueBlur
Horrible app!
If you turned on the phone after 10, all the apps that didn’t come with the phone would delete, only to come back the next morning in a completely random order, not organised in the folders. In addition, nothing happens if you use the phone for more than 2 hours, which is the supposed limit!
Don’t buy this!Show lessAnonymoooseymouse
