Leave a Review Norton Family Companion App
help??
trying to get onto a pages document for school after about 10, only I find that the apps have disappeared, including pages! now I can’t write up my homework! is there any way to bring back an app after 10? other than that this app is great, not like some other family apps we’ve tried where the apps completely disappeared or were too restricted or hard to use the actual app.Show lessHello from the cat
Bad reveiw
It’s rubbish won’t even let me send a message on Snapchat don’t waist your time xsly singer
horrible
this app is not the move. my dad installed it on my phone and it's horrible it was fine for one night but the next day it deleted all of my apps. it's also horrible for me cuz the app restrictions and the screen time and it doesn't let me go on any websites even if i'm looking up a bible verse. if you're considering getting this app for you kid i would not it shows you don't trust your child and it will make your kids annoyed as heck and make them frustrated which you probably don't want your kids to be mad. overall i DO NOT suggest this app.
sincerely, a very annoyed teenagerShow lessbelladogo
bad
terribleaddy_just_addy
Developer Response
Sorry for the trouble. Could you please elaborate the problem you are facing with Norton Family App? We can help.No apps?
Now this isn’t oh there aren’t any apps after 7, though that is an issue. Once your norton year is over you loose access to the app. However if it ends when your apps are gone, none of the app ever reappear. You can’t uninstall the app because the App Store isn’t there. I went on customer service and I waited for 4 hours until I hung up the phone. This is a scam as you have to pay to get your apps back. 🤬Show lesssubcribe to Gaminig
Developer Response
Were sorry for the the trouble. Please see link attached, once here you can create a new thread on the Norton Family Board for a solution https://community.norton.com/en/forums/norton-family.Can’t delete it?
We got this and decided it wasn’t the app for us. Hard to change the settings and just not it. I however can’t delete it off my device. I’m not able to beet rid of the app and it’s really quite annoying.catiwhale
Lag
This app lags out whenever I put a search in.Floppy Fish 500
Stupidest App
Too frustrating. I had to delete it the day after installing. It messes with all the apps as said in previous review. I used the moderate restriction setting and received a barrage of warning emails in a matter of hours. This app is not user friendly. Actually, I’ve never been more annoyed with an app. To be fair - It may work great for parents who want to completely restrict their children, but it’s a fail for me and my family.Show lessawsomedoge
Developer Response
We're sorry to hear the restriction of these applications has caused you inconvenience. As you add each child, Norton Family applies house rules based on the child's age. We understand that parents may wish to restrict or provide access to certain applications, and we do offer the opportunity for parents to enable access to these applications. You can customize the house rules at any time to better suit each child's maturity level. You can use Norton website or Norton Family app for parents to view or update the house rules to remove any restrictions which Norton Family puts in place.Can’t even build trust
The whole point of growing up and having privacy is so that parents and children can build a wall of trust. this app absolutely tears that wall down and leads the children to feel as if they aren’t trusted. This app is designed for helicopter parents that want to control everything about their children’s lives. i al 16 and going to be a junior in high school and my mom used this app on my phone. i know it’s targeted though as she never turns off my sister’s apps. She’s going to be 13 in a few months and she’s going into 8th grade, So this app also leaves room for favoritism. Thanks a lot Norton.
Love,
A very annoyed 16 year old
also, since norton doesn’t tell you how to uninstall it without uninstalling it, here’s how you do it: settings>general>device management>management profile>remove management and enter your pin. i wouldn’t suggest this unless you want your parents to know as it does inform them when you delete it. it’s only for if it’s glitched on your phone.Show lessMaditheBeast
Terrible
This app is the worst it deserves zero starsgandof99
Developer Response
Sorry for the trouble. Could you please elaborate the problem you are facing with Norton Familyapp? We can help.
