RBC Launch User Reviews

RBC Launch

Royal Bank of Canada

Finance

Top reviews

Most RecentHighest RatedLowest Rated

Great way to try new features

Great way to try new RBC functionality. I can’t do all my banking on this app though.

Sumeet101

2 months ago

Trash bank

Don’t use RBC please. Literally stealing money from you by sending money to cancelled e transfers

jehxaaa

4 months ago

No update

Does not update balance in real time

Grambles1977

5 months ago

Response from developer

Hi, I'm sorry you were having this issue. Please try to reinstall the app on your device, and if the issue persists please call us at 1-800-769-2555, we can help you out. - Chris

Chicken & Egg Issue with this & RBC app

i’m not sure what’s happening, but when i try to login to this app with the credentials i use for my standard RBC banking app, it says invalid credentials. So i update my password in the RBC launch app, and i’m able to login, but now i’m unable to login to my RBC banking app again with those newly created credentials - again, due to ‘invalid credentials’. So i say i forgot my password in the RBC banking app, i update it to the same password i just created when making a new account in the RBC launch app and it says that i can not re-use an old password. i create a new password in the RBC banking app, login, but then receive the message saying ‘invalid credentials’ when using these new credentials in RBC Launch. Even if i reset my password from the desktop site, whichever app i access first is the one i’m able to access - the other will say ‘invalid credentials’. there’s no room for error as i’m inserting the passwords from the same profile in my password manager, it seems like a chicken & egg issue.. can someone please resolve this so i can be logged into both apps at the same time with the same credentials?

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Ebarnes

6 months ago

Response from developer

Hi there, I'm sorry you were experiencing this issue. We would like to gather some more details from you so we can try and help you out, please give us a call at 1-800-769-2555. - Chris

What is this app for?

Not sure what the purpose of this app is, I don’t see anything apart from what I already see in the main app. There is FaceID but the feature doesn’t work, just greyed out. Other parts of the app show error messages. Like much of the RBC IT infrastructure it appears they lack UAT before cleaning up glaring errors.

Update, following RBCs “sales pitch” response:
I deleted the app, these bells and whistles are useful especially as I bank across multiple institutions and countries. It’s a pity that RBC can’t fix basic issues with its website ie login area not working in Firefox, online appointment booking down for a week, and much more.

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sdrowe

8 months ago

Response from developer

What’s the difference between RBC Mobile and RBC Launch? RBC Mobile is the primary banking app from RBC for your banking needs. RBC Launch provides you access to new and innovative features we are working on before they go mainstream. Currently, it provides features like the ability to forecast your upcoming income /expenses, splitting costs among friends and family and review your financial history. We are constantly evolving this app by introducing new features, so make sure you have the latest version installed from the App Store to be among the first to try it out! RBC Mobile is the primary banking app from RBC for your banking needs. RBC Launch provides you access to new and innovative features we are working on before they go mainstream. Currently, it provides features like the ability to forecast your upcoming income /expenses, splitting costs among friends and family and review your financial history. We are constantly evolving this app by introducing new features, so make sure you have the latest version installed from the App Store to be among the first to try it out!

Card confirmation

I have always been able to access my card details using Face recognition
Why was it changed?

Fox Box

a year ago

Response from developer

Hi there, please try reinstalling the app on your device, and if the issue persists, please call us at 1-800-769-2555, we can help you out. - Chris

FIFA king

Very satisfying app

kosova21

a year ago

Response from developer

Hi, thank you for taking the time to provide us your great feedback and rating! - Andre

Stopped working

It’s been a couple of weeks now and App crashes on startup. Link for App support does not exist. iPhone 12 iOS 16

Radscoot

2 years ago

Response from developer

Hi there, I'm sorry you are experiencing this. Our developers have identified the root cause of this issue and released a fix in the latest update, please update your app to the latest version (version 7.1) to correct this issue. If you continue to experience any issues after updating the app please give us a call at 1-800-769-2555, we'd be happy to help. - Chris

Application inutile

Elle ne donne rien de plus que l’info qu’on a déjà! C’est une application complètement inutile! J’ai enseigné sur les tableaux de bord pendant 25 ans et le vôtre est vraiment un échec! Je vous recommande de consulter des experts ou les vrais besoins de vos clients pour améliorer votre outil.

m$m%m!

2 years ago

Your voice recording still calls it RBC Wallet

I called for support and your intro message says to download RBC Wallet from the App Store and use it to add cards to Apple Wallet. This is very confusing as it is now called RBC Launch as I’m sure you know.

Brad K from Regina

2 years ago

Response from developer

Hi Brad, thank you for bringing this to our attention, we apologize for any confusion this has caused. We will make the proper teams aware to have this updated.- Chris