RBC Launch User Reviews

Royal Bank of Canada

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Problem preferences

I have a problem with the app, I can’t log in to my existing easy split account.. I can’t only register. I already created one on the website and can’t use two time my phone number or my email. You should change the preferences so you can login to an existing easy split account made from the website, or modify the information or close accounts.

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DBM2021

2 years ago

Response from developer

Hi there, thank you for taking the time to provide us your feedback. I've shared this with our development team for consideration. - Chris

Royal Majesty Anastassia Alexandra Elizabeth III

What Would I Do Without The Wonderful People At The Foundation! This Application Makes it A Snap To Take Care of My Royal Duties and Daily Needs!

MaryJSweet

2 years ago

Always a problem

This app always has a problem, whether it be technical problems when signing in, or messages just popping up saying “something went wrong” (currently happening to me right now). It’s terrible, because I then have to call them AND RESET THE APP WHICH TAKES TIME THAT I DONT HAVE.

ØJ54

2 years ago

Response from developer

Hi, I'm sorry to hear you are having issues with the app. Please reinstall the app on your device, and if you still have these issues please give us a call at 1-800-769-2555, we can help you out. - Andre

Lock feature

Lock unlock feature on my credit card has a bug. I have to erase the app, reload it then it works a couple of times , then I have to repeat process continuously.

rrcc2/

2 years ago

Response from developer

Hi there, I'm sorry to hear this is happening for you. We'd love to help you get this fixed, please give us a call at 1-800-769-2555. - Chris

Veiled Shopping App

I thought this was supposed to have features for understanding spending patterns. Instead, it’s central tab is a shopping tab for you to spend more money.

Travis Kirton

2 years ago

Response from developer

Hi Travis, thank you for your feedback. The RBC Launch app is designed to be a space where you can be the first to use our newest and most innovative banking features. Currently RBC Launch provides a personalized dashboard for your financial activities, 'Shopping by RBC' - which is a new, personalized way to get the most out of your shopping experience, as well as several other features (more information can be found here - https://www.rbcroyalbank.com/ways-to-bank/mobile/rbclaunch/index.html). We are constantly evolving this app by introducing new features, and very much welcome getting feedback from our clients about these. - Chris

Pathetic

Half the time I try to use this app I get “technical issues” when I try to log in or send money.
Also RBC thinks two-factor authentication means asking your security question after your password on every login. This is ridiculous. Just implement proper 2FA.

Oguz Bilg.

2 years ago

Response from developer

Hi there, I'm sorry to hear you are having issues with the app. Please reinstall the app on your device, and if you still have these issues please give us a call at 1-800-769-2555, we can help you out. - Chris

Great web

Great job

cugjkpoiu

2 years ago

Response from developer

Thanks for the great review! - Chris

Mot de passe non accepté.

Lorsque j’inscris le mot de passe pour j’ai la réponse Ce n’est pas à ce que m’attendais. iPad 8e génération. Le problème semble s’être résorbé. Je viens de réussir à me servir de l’application.

Claudec4

2 years ago

Response from developer

Je suis désolé que vous avez des difficultés avec votre mot de passe. Veuillez nous contacter au 1-800-769-2555 et nous nous ferons un plaisir de vous aider.--André

Transfers

Not clear how can I transfer between accounts and e transfer from the mobile app

shery elgamal

3 years ago

Response from developer

Hi there, in RBC Launch you can select Easy Split at the bottom, then Send Money to send an Interac eTransfer. Alternatively, you can use the RBC Mobile app to transfer between your accounts and send Interac eTransfers. - Chris

RBC Launch disables Face ID for all other RBC apps

If you open RBC launch app it will prevent Face ID from working in other RBC apps. You will need to login to the other apps with username and password, disable Face ID close the relevant RBC app then open again, login and enable Face ID to activate it again.

thrax_1337