RBC Launch User Reviews

RBC Launch

Royal Bank of Canada

Finance

Top reviews

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Great app

But latest update will not allow us to update

Arennoc

3 years ago

Response from developer

Hi there, sorry to hear you are having an issue with the app. Please try to uninstall/reinstall the app on your device. If you continue to have issues please give us a call at 1-800-769-2555, we'd love to help. - Chris

Love the updated app!

I like the new app and features that I get to try.

Amy_H123

3 years ago

Response from developer

Thank you for the great review! - Jason

Nice interface and info

I like the information provided within this app and the way it’s presented. Would love the ability to identify which of my chequing accounts to include in the “cash on hand” predictive area. I eventually hope that they integrate the NOMI aspects of the RBC Mobile app with this app (or integrate this app into RBC Mobile). Off to a great start!

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Northern Jess

3 years ago

Response from developer

Thanks for the review! I've passed your feedback along to our development team. - Chris

great stuff

works well i can access everything on a more quick and sleep layout

MIK3THEKID

4 years ago

Response from developer

Thank you for the great review! - Paula

Seamless!

The new update to this app is a game changer. Personally, it adds so much convenience to my everyday banking on the go. Whether I’m using the calendar function to plan my finances, or exchanging money with friends, RBC Wallet allows me to feel a strong sense of control over my money while maintaining a sense of security.

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Hsjalakab

4 years ago

Response from developer

Thanks for the kind words. We appreciate the review! -- Stephen

Terrible App

Signing into this app is a poor user experience at best. I need to use it because the other two forms of Apple Wallet verification do not work. Specifically, your password fields don’t seem to allow paste functionality over a specific number of characters.

meHildy

5 years ago

Response from developer

Hi there - if you have specific feedback to share about the app, our advisors will be happy to help at 1-800-769-2555 -- Dustin

Ridiculous bloatware backed by incompetent infrastructure

Let’s start with the obvious: Requiring customers to download a proprietary app to be able to use a built-in iOS function is ridiculous. No other bank necessitates this, only RBC prevents you from simply going directly into Apple Pay and adding a card.

Secondly, verification is broken. If you’re not the primary account holder using the primary client card with the primary card number, it just doesn’t work. The app doesn’t even recognize verification attempts for secondary client cards with different numbers than the primary. Trying to circumvent the app with support or through text messages just makes the secondary cards get denied when attempting to pay for purchase with Apple Pay.

Thirdly, using the app directly and letting it try and add a card to Apple Pay itself automatically forces the primary card to get added with no option for secondary cards to even be chosen.

This is what happens when you poorly design your infrastructure to be dependent on client card numbers as identifiers than actual accounts/people.

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DarkShirou

5 years ago

Response from developer

Hi there, thanks for bringing this feedback to our attention. We'd like to look into this further for you and find a solution - please call our advisors at 1-800-769-2555 so they can look into it on the profile side and see where this issue stems from. -- Dustin

New update just broke the app

What a poor, unorganized release. Was forced to update the app and now the tap to pay function is officially broken. Don't waste your time. Stick to TD.

Meenoo5

5 years ago

Response from developer

We're sorry to hear you're having trouble paying for your purchases using the Wallet. If you haven't already, we'd recommend uninstalling the app, rebooting the device, then reinstalling. If this doesn't help, please give our experts a call at 1-800-769-2555 to troubleshoot this further. -- Stephen

Bloated and Unnecessary

Why do I have to download a second app just to add my RBC card to Apple Pay? Why isn’t that function included with the RBC banking app? Also what sort of bloat and spyware is included in this app. It’s over 200 MB. Microsoft Outlook is only 220 by comparison.

cblevins0321

6 years ago

Response from developer

Hi! Thanks for reaching out! The RBC Wallet app is another way to provision your Card to Apple Pay. You should still be able to use Apple Pay without the app, once you've provisioned the card. For more help, please contact our Digital Experts at 1-800-769-2555. Cheers! -- Kevin