Like another reviewer from about 5 years ago, I really appreciate the depth of Jason Crandell’s knowledge, especially the quality of his teaching, and his sharing of the evolution of his practice. But the iOS app and AppleTV apps aren’t perfect to say the least. After just finishing a class on the AppleTV app, I tried to use the “gratitude” button to signal appreciation to the instructor, but the app raised an error message saying that I needed to watch at least 5 minutes of the class before clicking “gratitude”. So I tried opening the app on my iPhone, and going to my class history. There was the class I had just finished, so I tried leaving “gratitude” there — no dice — same error message about needing to watch at least 5 minutes of the class. Which, again, is unbelievable since I’d just finished the class and there it was in my class history. The reason for such a low star rating for the app, though, is that clicking on both the “Support” and “Contact Us” menu items in the iOS app resulted in a completely blank screen with the only option being to return to the app menu. Other menu items in the same submenu (such as “Legal Terms”) did display the intended text, though. No way to contact the app developers or get support in the app? Definitely reason for a negative review (for the app and company, not for the quality of the instructors).
Show less