Leave a Review FedMobile
User experience
Hi,
Many times tried to update my email within the app, after one day it again went back to a duplicate email.Parvathy R
Developer Response
Hi Parvathy R, We are sorry for your unpleasant experience. Please share your concern at contact@federalbank.co.in. Our team will get in touch with you to assist further. -AmreenShows blank screen on opening app
I see black screen after opening the app. Uninstalled and downloaded again, still the same. Fix thisrtilekar
Developer Response
Hi rtilekar, We are sorry to know about the issue you are facing with our app. Please write to us at contact@federalbank.co.in and we shall resolve your issue at the earliest. -ShrinivasAuthentication issue
Since last few months the app is asking for device authentication (sms) each and everytime I open the app in ios .Very annoying as Im in international roaming . Solution plz.kandarapu7
Developer Response
Hi kandarapu7, We regret for the technical issue faced by you. We are continuously working to improve your experience. We request you to please email us on contact@federalbank.co.in & we shall resolve your issue at the earliest. -ShrinivasHorrible staff and bad customer experience with worse infrastructure. Tata bye bye Kadam
I asked for my nri account number change more than 10 days they took to read my email from branch and responded after sending cc to customer service and senior manager and replied with in same day but they reply after 3 days about missing item .
Then they asked me to send text from my mobile but they never could it even after 26 th day so I quite them .. Tata bye bye KadamShow lessnnndhhdhjdd
Developer Response
Hi, We apologize for the inconvenience faced. Certainly, this is not the kind of experience we would want our customers to have. Request you to share your concern with us on contact@federalbank.co.in so that we can assist you accordingly. -ShrinivasGood
FriendlyAbenrini
Developer Response
Hi Abenrini, Thanks for the appreciation. We are delighted to know this! Hope you will recommend our app to friends and relatives. -AbhishekPerfect app!
Stands out from rest of the banks. Great app.Bhargav Kesavan
Unstable | Poor Execution
Unable to use the app after latest update. Once logged in successfully, app alerts that "KYC expired" and the button to update KYC is not working at all.
Everytime app updates, one or the other problem appears.
It's almost like the developers never even test the app properly and rush the releases.Show lessSanthu_Paulose
Developer Response
Hi Santhu_Paulose, We are sorry to know about the issue you are facing with our app. Please write to us at contact@federalbank.co.in and we shall resolve your issue at the earliest. -ShrinivasFace ID keep opening
Please check the Face ID settings . Application keep opening even after logoutvpazeez3773
Developer Response
Dear customer. We are sorry to know about the issue you are facing with our app. Please write to us at contact@federalbank.co.in and we shall resolve your issue at the earliest. - NeethuTerrible experience
Never do any bookings with FedMobile. Bank don’t have any control on it. Did a booking and got confirmation from the bank. But when I approached they said there is no booking in my name . Complained to the bank and they closed the case by just refund the money and an apology for the inconvenience.Dennzz123
Developer Response
Hi Dennzz123, We are sorry for your unpleasant experience. Please share your concern at contact@federalbank.co.in. Our team will get in touch with you to assist further. -NeethuNothing works at all…
When ever trying to send money it shows some error.
Bank says reinstall app….
Then add beneficiary doesn’t work…
Reinstall again some other options wont work
Its been a headache since i started Account with Fedral Bank..
Such a shame ….
The bank staff knows nothing about it….
Very irresponsible developers…
What surprises me even the Bank doesn't even care about the account holders.
Taking all our money as service charge and doing nothing…..Show lessdv.khbq
Developer Response
Hi dv.khbq, We regret that you did not have a good experience. We assure you that we are constantly working towards improving your experience. Please write to us on contact@federalbank.co.in along with your concern and we shall resolve your issue at the earliest. -Abhishek
