I’ve been playing Churchill Solitaire for years, loving it. A complex, addictive game.
A couple of years ago, I noticed a bug: The app started failing to record scores of completed games and retain them in memory. Erasing scores is a big problem for subscribers of a new solvable game each day. Without scores, you don’t know which daily games have defeated you — so you don’t know which games you want to return to.
The kludge solution is to delete the app, then reinstall it. You can keep your subscriptions when you do that — but doing this deletes ALL your scores.
The bug is getting worse. This week I’ve had to delete/reinstall the app twice! That’s crazy!
It takes serious detective work to find a customer-support contact. When you submit a request for support, guess what? No reply.
So not only are they failing to update the app to fix bugs, but they systematically evade the responsibility of customer support. Bad corporate owners, maybe bad people.
I suggest you choose not to download this app. If enough likely players boycott the game, maybe the owners will come to their senses.
I won’t boycott it myself: The game is too good, and I’m totally addicted.
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