Disappointed
I have used this taxi firm for years. I use the app to book my arrival and return trips. Sometimes I book return trips well in advance because I might have bad WiFi connection. After 12 midnight things get a little crazy. The return trip is usually late on arrival. I get a notification from the app saying that “due to high demand your taxi is running late”. I would rather have this happen before my appointed time.
When I question this I am told that I should have phoned to make sure I can get a taxi. 😜🤪 What’s the point of the app if I have to phone them?
When I question this I am told that I should have phoned to make sure I can get a taxi. 😜🤪 What’s the point of the app if I have to phone them?
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