Dunzo User Reviews

Top reviews

Leave a Review Dunzo
  • The best and the most helpful app

    I’ve been using Dunzo for close to 5 years now and they have been nothing but the best. Thank you for such a thoughtful initiative. You make our life easy 🤍
  • Been great so far

    Easy to enter addresses and the actual delivery guys are also very professional and prompt . I use dunzo to move work documents too. Thanks for the great service so far ..
  • Fantastic App

    This is a great app. I get all my groceries delivered at home. Even their pickup and drop off service is very good. Would recommend
  • On going orders unable to track

    After latest update when there is a ongoing order, when we select to track it it only shows past orders in random order. Unable to get hold of current ongoing order
  • Good

    Because of your boys we are able to sit at home Thank you
  • So convenient!

    Dunzo makes staying at home a great experience. I can get anything I want delivered and send special packages to my friends and loved ones too.

    It would be nice if multiple drops could be booked in one delivery. Please include that option.

    Thank you Dunzo! :)
  • Keeping the wheels turning during lockdown.

    Thanks for keeping us at home stocked up. Delivery personnel are heroes!!
  • Forcing for feedback each time

    We use the app for convenience. That does not mean I will have feedback every time for the delivery person and the store. The app forces you to provide feedback rather than make it optional which makes it very irritating to use.
  • Bad customer service

    Despite my continuous follow ups they kept sending standard responses without looking into my issue.
  • worst experience on first time use

    Something went wrong, please try again.

    This message shows, after entering all the data for pickup and drop, on the final step when click submit, this above message shows. Show what exactly is the issue, if service is not available, please mention that.
    What does this error message mean.

    Get proper error messages set, so user experience can be friction free. After having so many people can’t handle such a small tech issue. Your invested should take back the investment, investment will be wasted, Such silly issue are not accepted.
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