Dunzo User Reviews

Top reviews

Leave a Review Dunzo
  • Convenient, reliable and user friendly!

    Dunzo is something that we all needed since a really long time.
    Now especially considering the lockdown it’s been difficult for us to get out of the house and with our vehicles refusing to start now, dunzo makes it very easy and affordable to get things delivered.
    I got my new phone sent from another part of the city, I get groceries delivered once twice a week, it’s just amazing!
    Moreover the customer service is great too! I got sent conditioner in place of shampoo and was refunded for the inconvenience and got to keep the conditioner too. I bet your shop does not do that! ;)
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  • I am unable to get started

    It just says “something is not right” when I put my phone number in. Please help?
  • Send wrong items

    They have been *consistently* delivering wrong items when “Daily Grocery” ordering is availed.

    Initially, they offered refunds but now they have stopped doing that, and resolving tickets with automated messages to the effect that next time they will do better.
  • Thank you for your service

    Thank you so much for rising up to the occasion in these difficult times. Bug basket and big bazaar failed miserably when the real occasion came for them to step up. I had lost hope of ordering groceries since there are very few kirana shops nearby with very less stock. A friend from banglore suggested that dunzo works and it did! God bless you guys! You are doing such a good job in these trying times. The delivery partner got everything on time. Thank you so much once again.
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  • Thank you

    Cannot thank you guys enough for what you guys are doing!!! A lot of respect!!
  • Great Service

    I use Dunzo for delivering many items. I always get what I have ordered. The people who deliver are polite and know how everything works. I can pretty much get anything want in the city in a reasonable amount of time without much hassle. So happy to have this service.
  • It’s made life sooo easy

    Absolutely Love, love the service.
    Saves you time and money.
    Only for kayani bakery, have a problem placing the order sometimes.
  • Not worth it

    Not sure how folks have rated 5 stars. Zero customer service that will close the support issue without any resolution. U end up paying and not getting the work done. No refunds provided.
  • Best app

    👍👍👍
  • Grocery order

    Kovan Pazhamudircholai Choolai-
    Order & payment accepted instantly
    Dunzo responded simultaneously
    Partner at the outlet at the shortest time
    Items packed & picked up very quickly.
    Delivered at the shortest possible time
    Able to track the entire process through dunzo app
    I recommend dunzo for people who can’t move out or who needs reliable partners to help
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