The app seems like an awesome idea. Stores need merchandisers, and people are willing to do it. But I never received a sign-up email I was supposed to receive. And whenever I try to call their help team, for some reason I get a busy signal? I’ve also reached out in email to which I’ve gotten no response. The app has been sitting on my phone for months because I can’t get through the initial setup.
I’ve been jyving for probably about 6 months now and I love doing it. I left full time bartending after the pandemic to find another route/opportunity and ended up finding this bike assembly opportunity through jyve and love it. I literally go to the same store by my house, I build my own schedule, show up and leave when I want. I have the opportunity to make up to 300$ every shift, on occasion bikes are limited but I work full time and have been for a while now and highly recommend it. Very good pay scale. I can’t believe I’m making 20-30$/hr every shift.
They make it seem fine an dandy but that not how it is your all on your own no one will help you even when u call and ask for help from your rep in your area. Easy for some people but not others as they choose other people for Jyves when they ask u specifically can u do this Jyve then next thing you know it’s gone cause someone else already claimed it. But why go the effort to text when you are at going to give that job in the first place.
Developer Response
Hi! Our 24/7 Jyve Support team is happy to help explain a bit more about the ins and outs of a Jyve. To get in touch, visit this link and we’ll respond as soon as we can: www.jyve.com/helpWe need to work on the new features like gallery photos meaning that if I take pictures on the pallet before opening the app would be awesome why cuz sometimes we Jyver are in a rush and we just take pictures and work hard. So having this feature would be awesome.
Second the arrived delivery feature doesn’t work for all Jyves barely 2 jyves a week I get a notification. We need to work on getting all jyves to work on that so jyvers can know when it has arrived so they can get to the store and start working on the Jyve.
Also if we loose or damage our landyard it would be awesome to request it through the app instead of calling.
I have many more ideas which ill be sharing soon but this are my concern in the meantime thank you.
The fact that you can “choose your own hours” isnt really a thing. Some stores expect you to be there when they open up before your delivery even comes. Other stores are rude and dont understand anything’s you’re supposed to be doing for your job. Managers at stores constantly complain about 99s staying in he diary cooler when they're a new item, or back stock going in the correct places because they want EVERY case up even if it doesnt fit. One store kept ordering DISCONTINUED stuff and STILL COMPLAINED when it wasnt put up. There is no communication for this job between anyone. Just worth getting an actual job at this point.
Developer Response
Hello! Please reach out to our support team at www.jyve.com/help to speak more about your experience and we’ll respond to you as soon as we can!Super easy to use. Support is amazing can pretty much set your own schedule and work as little or often as you want. Can’t rave about this app and platform enough
Work was sorted by day then they removed that option. Now you have to inconveniently click on every job to see what day the work is watering time and making it difficult to plan work. This is a step back and takes more time on our end to determine what is available.
Developer Response
Hi! We really appreciate your feedback on the new Jyve app release and have shared it with our Product and Engineering team. Feedback like this helps to improve the Jyve app even more, and if you’d like to submit additional feedback, please submit a ticket by accessing www.jyve.com/help and we’ll get back to you as soon as we can! Keep an eye out for improvements in the next release.This app is way better than similar apps that I’m familiar with.
The jobs are posted at a specific time of day, so if you snooze you lose. Jobs are competitive.
I think a lot of these negative complaints are dated. I have found the support and communication to be great.
If a job is over what was reported to Jyve, which has happened, my regional manager has adjusted the rate to account for the issue.
That problem is not with Jyve, the vendor is very shaky on accuracy that they report to Jyve.
Con-
The problem that I experience is with the stores that Jyve is asked to support can have just the worst management.
If Stores and Jyve vendors can rate Jyvers through a different app, then Jyvers should be able to rate stores.
As a former rideshare driver, I know that Uber initially only allowed riders to rate drivers, then did both ratings.
Bodily rated stores should be banned from
Jyve, just like bad riders are banned from rideshare.
These stores need to be held accountable for their hostility towards gig workers. We are there as a service to the store, not to be abused by the store.
Letting the vendors only deal with it is bad business.
Unless Jyve and their vendors is aiming to be added to the current list of stores and apps that are currently being boycotted.
You may get lucky but I didn’t. I ended up working for 4 hours and received nothing but lies and a rejected/deleted account when I got home to sign into the app. I could understand if they told me the straight truth of me not being accepted but instead I was told everything was okay. I was even given a lanyard but why give me that if you know I’m not gonna be a part of the team. The biggest issue is why have real people WORK for hours and they not receive anything at all but more stress. You could try to see if you are “worthy” enough to get on the app but you are taking the risk of working a regular job for hours for nothing at all. It’s like I feel used and token advantage of by these people and I had no idea at the time.
Developer Response
Hello! Please reach out to our support team at www.jyve.com/help to speak more about your experience and we’ll respond to you as soon as we can.I enjoy this app.. but it is frustrating each time I open the app and it goes to ‘my Jyves’ I wish it would go to the Map where Jyves are available... I think that would be better, because I don’t Jyve everyday.. Also, you should be able to set the map to perimeters that you are willing to work. There is never going to be a job right by my house... so I am constantly zooming out on the map.. just takes time out of the day.
Thanks,
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