I only wish I’d read the reviews BEFORE buying this player. It cost a lot, and it’s been nothing but frustrating. Two customer service visits and multiple calls in just a few months. It’s still terrible. Reading these reviews, it’s clear that NOTHING has changed or improved. Shame on you for continuing to scam people with this piece of junk.
It disconnects continually. App won’t load. The lady starts loudly announcing the IP address multiple times in the middle of the night! Three times last night waking up the whole house! I finally just unplugged the dumb thing.
I was so excited to get this, and now I’m so regretful. They ought to be shut down. What is Steinway thinking by being associated with this?! Don’t buy it!
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