Oura User Reviews

Reviews Summary

Top reviews

Decent product if you subscribe but poor reliability

We’ve had a couple of rings in the family and right about a year and a half they stop being able to stay charged for more than half a day, which makes them pretty useless. I contacted customer service and they initially offered to send me a new ring but then ghosted me for a month, when I followed up, they eventually responded and a few weeks later I had a replacement ring. By this time I had already canceled my monthly membership and come to find out if you’re not paying, the data that you get as a worse than what you get from your stock phone health app. You can’t even look at yesterday‘s history or add a workout or any of the basic functionality you can do with a fitness tracker app on your phone. So I appreciate them replacing the ring, but I do not feel it is useful unless you’re committed to paying $6 a month or whatever they’re charging these days. That said it is nice and unobtrusive and gives you heart rate data and some other interesting things that if you have health problems or are curious, can be fun to look at. But overall, I don’t think I’ll go back because it wasn’t really driving any activity or giving me anything that I need to know.

Also don’t pay for the Stealth finish, it starts to flake off after the first couple weeks.
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Response from developer

Hi there! We’re sorry you’re experiencing issues with the battery. Please reach out to us, and we’ll work on a solution together: [https://spklr.io/62506ajZI]

Not worth it

Loved my Oura 2 while it lasted. Yet, it did not last. Only option is to repurchase a whole new device that, unlike Oura 2, is held hostage by a subscription model. Way to fumble the ball, Oura sales and marketing

New version is awful

It is so bad I am wiring my first review on an app - ever. Oura removed the ease of navigating the app and the visual overviews so now you have to hunt for info. It isn’t easy to find previous days’ data or trends anymore and the app is cluttered but not with useful info - just topic headers. It almost feels like they purposefully made it hard and time-consuming to increase user engagement time with being active in the app. I can’t think of a single other reason to make it so unfriendly for users. It is horrible. I won’t be replacing my Oura ring when it finally dies and I am canceling my subscription since the data I pay to view requires hunting scrolling through 12 different topics now, and trends are basically hidden. The basic app is about the same as what you pay for now unless you have extra hours on your day for hunt and peck, taking screenshots, and then doing a comparison of those screenshots in your Photos app. Oura - you failed.

Edited to add that MEN must have made the decisions on this horrible UX, because navigating on the app to find a calendar display of your cycle takes a bit of work. Calendar should be the default view and I should be able to see the other days logged so far when logging a period day. Infuriating.
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Response from developer

Thanks for sharing your thoughts. We’re continuously working to improve our products, and will pass it along to our Product team for consideration. If there’s anything else we can assist with, please let us know: [https://spklr.io/62509xKFz]

Old app was better. Subscription fee is ridiculous. Can’t use the ring I paid for without it.

Prior to the new update I really liked it very simple to use. Everything was really organized now with the new update. I have no idea where anything is. I feel like I use my ring less because I don’t know how to put in my activity. I can’t see my activity. I can’t see where my temperature is anymore. It’s extremely complicated versus everything just being right there before when you went into the app so I would highly recommend going back to how it was. Because we need to pay for this app and we need to pay for natural cycle so if I need to relearn how to use the new app system, I might as well just go and buy a ring that goes with my phone and learn that one and not have to pay subscription fees.
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App doesn’t seem to work with iOS 18

After iOS upgrade, it won’t allow me to sign in (error message) even after all the recommended troubleshooting. Frustrating, and basically makes the ring useless. It used to really like it.

Response from developer

Hi there! We're sorry to hear that you are having issues with the app after updating to IOS 18. Are you able to raise a ticket with us so we can look into this please? You can raise a ticket here: https://spklr.io/62506xN6i. -Lara, Social Support Team

Data is too manipulated

There’s a lot I like- can wear the ring in the shower and pool with no fuss. It’s more comfortable to sleep in than the Fitbit. Long battery life. I love that it does oxygen saturation and basal temp. As someone with wonky cycles and sleep I’ve always wanted to track my temp, but id forget and get up before doing it or my wonky sleep would affect the data. But I hate that it doesn’t tell me the actual temp. It also has a major flaw in that you can’t tell it that you have a fever and to disregard those days temps. Even if you tag fever/cold it still gets confused and thinks that you’ve ovulated. It thinks my period should start today when I know from other symptoms it’s 10-14 days away still. It’s better at detecting naps than the Fitbit, but it still will miss them and I want a way to tell the app I slept. Also I want to know just a basic daily resting heart rate like my Fitbit. I always know from that simple data when I’ve ovulated and when the cycle is ending. Also as someone who has Fibromyalgia it needs a recalibration on readiness. Or a way to give feed back on not feeling well because I’m sorry but 5hr sleep should not regularly correlate with 70+% readiness. Even for a healthy person. I love that it’s a ring. I love that it does temp and heart rate and oxygen. I want simpler straight forward raw data, that I can interpret myself. Thanks.
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Response from developer

Thanks for sharing your thoughts. We’re continuously working to improve our products—if there’s anything we can assist with, please let us know: [https://spklr.io/62500x2YC].

Acknowledged bugs and no will to fix them

It worked for a while. Until the ring got confused of my body temperature because of a hot bath and I could no longer follow tendencies because of this high peak that made the regular data a bunch on lines at the bottom of the chart. They said there is nothing they can do to make the data readable.

After that I realized that the rings thinks I wake up two hours too early. Because my boyfriend wakes up earlier the ring register more movement and thinks I woke up. Once again they said that they wouldn’t do anything although the see the problem. This ring is quite expensive for being among of the least accurate of the market.

In resume, the programming is an enormous weekpoint probably because the team is negligent on the matters brought by customers experience. Other cheaper device are much more accurate and have better consideration for costumers.
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Response from developer

Hi Isabelle. I'm really sorry to hear about the issues you've experienced with your Oura Ring, and I can understand your frustration. It's disappointing when the data doesn't reflect what you're actually experiencing, especially when you've invested in a product that you expect to be reliable. We truly appreciate your feedback, as it helps us identify areas for improvement. While I'm sorry to hear your experience hasn't lived up to expectations, we take your comments seriously and will ensure that the team looks into this for future updates. Thank you for sharing your thoughts with us—they're incredibly valuable as we continue to enhance our products and customer support.

Not downloading

I love the app and the ring. The problem is that it is trying to update right now and it won’t download. All of my other apps weee able to update, so I assume it’s a problem with the Oura update.

Great

Many upgrades and new features over time. Plenty of insightful metrics to help me reach my objectives. Love it.

Response from developer

Thank you for sharing your experience with us. We're glad to hear you're loving Oura!

New app ui sucks

Harder to access information. New vitals and health tabs are useless

Alternatives to Oura