I had the absolute worst experience with Go Cars Luton! I booked a ride to Luton Airport, clearly specifying my destination. Instead of taking me there, they dropped me off at Luton Parkway, which is nowhere near the airport and left me stranded! When I demanded a refund for their mistake, they not only refused but had the audacity to BLOCK my account!
This company is a complete SCAM! They trick you into booking rides, take you to the wrong place, and then steal your money without any remorse. Their customer service is non-existent, and they resort to blocking customers who rightfully complain about their horrendous service.
I strongly advise everyone to steer clear of Go Cars Luton unless you enjoy being scammed and mistreated. There are plenty of reputable ride-sharing apps out there—don't waste your time and money on this disgraceful excuse for a transportation service!
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