Leave a Review Premiere Cinemas
What Happened?
This app has always been buggy! The last !fix’ rendered it unusable! How do I now schedule a visit? 😟Play It, Ladies!
Easy
Looks like they updated it. Much better and easy to find times and buy tickets. ⭐️⭐️⭐️⭐️⭐️scott5car
Basic
App is beyond basic. Can’t use the app for the theater to scan your tickets. How about adding Apple Pay as an option to purchase. Also how about being about to put the ticket in your Apple wallet. App needs to be completely revamped.Stl1977
No tickets saved
When I purchased tickets they the app it did not save them under the My Tickets section. Also the Success screen flashed up and was gone so fast I could not even click the button to save them to my Apple wallet. Now I have to go dig it out of my emails. But at least I got an email….or I would have no proof I even got a ticket. And the email does not even have a way to save the tickets to Apple Wallet. A poorly functioning app considering the whole purpose of it is to buy tickets. At least when I buy them online I can click the Apple Wallet button. And apparently this has been an issue for a while. Y’all need to fix this. 7 months is too long to go without an app update.Show lessJBP73
Garbage
This app is absolutely garbage. You pick your seats, then how many tickets which seems backwards. Then you put your loyalty number in although it’s already saved then you see a total but can’t pay. I have deleted and redownloaded and closed the app but it’s gives me way to purchases the tickets. I hate using fandango but going to have to go with them until they fix this app. The tickets are more expensive on fandango but I like to reserve tickets before getting to the theater. PLEASE FIX THE APP.Show lessJohncevans84
Scam
When buying tickets, takes your money and doesn’t send e-mail or update your tickets in app. Essentially no proof that you ever bought the tickets besides it showing up on a card. This cool feature has been a problem for some time and the neglect from whoever deals with bugs like this is infuriating.Show lessShaloopy
Easy to use but needs improvement
The app is great when you are trying to find a show time and buy tickets. The problem with the app is after you buy tickets. Under “My Tickets” it says “Tickets purchased on the app can be found here” but they are not there. I would not have evidence of my purchased ticket if it was not for my email! Also, after I purchased my tickets, it went back to the purchase tickets page. It seemed as though the transaction did not work. No “thank you for your purchase” or any other comment that shows the transaction had been successful. I checked my email and the tickets were there. If I had not known to check my email, I probably would have thought it didn’t work and bought a second set of tickets because they don’t show up in “My Tickets” either.
This has been an issue for quite sometime. The My Tickets thing really needs to be fixed AND there really needs to be some kind of message that pops up when you purchase your ticks telling the purchasers that the transaction was successful and all the places they can find their tickets. Thanks guys!Show lessjsmith0011
Decent app
Here are things that need improvement:
1) App says that I can view the tickets I purchased on the app under the my tickets tab. I bought them and they never appeared. 🤦🏻♀️ Luckily I received them by e-mail or I’d be SOL.
2) I was not able to use the gift cards because the amount due exceed the balance on the card. Really? 😒 Annoying. 🙄 Luckily I can use them to buy popcorn 🍿 and 🥤 soda when I get there.
3) Not able to link my rewards card. 😑Unfortunately, I don’t see how there’s an upside to that.🤷🏻♀️
Please, please, please supply the above recommendations to your customers.
* Other than the that, the app was easy to navigate and very convenient. 👍 Nice job!Show lessOrchid Hart
Meh
Pretty good app to check movie times and even purchase tickets. I won’t purchase the tickets again using the app though, because there is no way to connect my rewards card to it. I go to the movies at least twice a month, so my rewards build up, I love free popcorn. Please connect our rewards accounts to purchases, it would be so convenient!Show lessAnimeAunt
Cinemarks App is better. Add things.
First of all Cinemarks app is 100% better.
On theirs you have the option to add your rewards account to the app. This app you don’t. The cinemark app is also easier to get around. It is just more consumer friendly. I heard about the rewards system as Primere and thought to try it. But I wish the app did more things/was more consumer friendly. Also its out of date. It says that there was a movie that isn’t released until June 24th. And well its June 22nd and I watched in at a Primere Theater on the 16th. I just think this app needs a lot of work and Cinemarks app is better.Show lessTheNardDawg
