Live Reviews:
PurpleTie

PurpleTie

Dry Cleaning & Laundry Service

⭐️4.8 / 5
Rating
🙌347
Ratings
📼4 scs
Content
📦~ in 1 month
Updates frequency
🗣❌ unsupported
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All Versions of PurpleTie

4.9.2

January 2, 2024

- Minor fix to make pickup/delivery time windows visible while placing an order for @Home customers - We've updated many of our time windows per zip code to help us better navigate traffic patterns and reduce fuel consumption
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4.9.1

December 2, 2022

- Our customer service numbers have changed - Minor textual changes - Ability to delete data
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4.9

April 2, 2022

Minor account update improvements and bug fixes.

4.8

January 26, 2022

- Improved the "Edit Order" screen to improve functionality and user experience -- You'll now be able to edit driver instructions after we pick up your order, and other fixes. - Misc bug fixes and improvements
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4.7

November 29, 2021

We've changed our service times from late evening to afternoon / early evening! You'll see your new pickup and delivery window when placing an order.
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4.6

February 25, 2021

- Improved order flow, now you can select what service type you'd like - Other misc improvements / bug fixes
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4.5

January 8, 2021

- Using us @Work and want to use our @Home service instead? Now you can easily convert your account from @Work to @Home! - If your employer has signed up for our @Home Perks program, you'll now see a discounted price list when logged in. (You must have a valid work email on file with us.) - Reconfigured pages to display better on some phones. - Other misc bug fixes and improvements.
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4.4

November 16, 2020

- Changed the custom order date selection to match the experience on our website. - Navigating to the settings tab will now refresh your account information. - Special order and driver instructions boxes will now pre-populate with your standing instructions. - Other small misc changes
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4.3

October 26, 2020

- New main landing page to match our updated website - Minor fix for links in the "info" tab - Misc form fixes
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4.2

September 22, 2020

- Made sign up process for @Home customers easier - Fixed confirmation page print button for @Work customers - Improvements for account / password pages - Misc text and form improvements
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Price History of PurpleTie

Description of PurpleTie

Hi, we want to do your dry cleaning and laundry. Is today good? Allows @Home customers to: 1) Place orders with a single click without having to log in each time. 2) Change and cancel pending orders. 3) See your invoice history of items we've processed for you and amounts paid. 4) Manage your account profile including your credit card on file. 5) Get text notifications when we pick up and deliver to your doorstep. * Everything you need and nothing you don't, all in a fast and easy to use App that you're going to love! Allows @Work customers to: 1) Sign up for service at any of our 900+ @work delivery locations in the Bay Area. 2) See your invoice history of items we've processed for you and amounts paid. 3) Manage your account profile including your credit card on file. 4) Get real time email notifications when we deliver your order to your location. Whether you prefer to use us from home or work, with PurpleTie you get... Value: One low price for full service. The other guys have fine print and hidden fees. We don’t. Our price is for clean clothes in one day, standard. Responsibility: We don’t send your clothes to a “partner”. We own and operate our own plant in Hayward. It’s the only place your clothes will go. Reliability: Serving the SF Bay Area since 1999. We’re cleaners. We’re not dot-commers, disruptors or dis-intermediators. We’re not even sure what those mean. Any questions? We don't shy away from calls. We have a staff of world class customer service folks that are available to you Toll Free at 1-855-PURPLETIE (1-855-787-7538) M-F 10am-8pm. If you prefer, you can also email us at info@purpletie.com
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PurpleTie: FAQ

Is PurpleTie optimized for iPad devices?

Yes, PurpleTie works on iPad devices.
purpletie developed the PurpleTie app.
PurpleTie requires iOS 11.0 or later.
The average rating for the PurpleTie app is 4.8.
The Primary Genre Of The Purpletie App Is Lifestyle.
The current version of the PurpleTie app is 4.9.2.
The latest PurpleTie update was rolled out on July 4, 2024.
The PurpleTie app launched on February 6, 2023.
The PurpleTie app contains no objectionable material and is suitable for children aged purpletie.
You can use the PurpleTie app in American English.
Unfortunately, PurpleTie is not on Apple Arcade.
Unfortunately, in-app purchases are not part of PurpleTie.
No, PurpleTie does not support compatibility with Apple Vision Pro.

Screenshots of PurpleTie

iphone
ipad

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Reviews of PurpleTie

  • Great Service

    I like Purple Tie very much. Would have given them 5 stars except for two issues:
    Colors are not separated so I never sends them anything white or pastel
    And
    From time to time clothes are wrapped before they are dry and cool so they smell musty if not unwrapped right after return. They are very responsive to my request - just include a note on the bag.
    Pick up and delivery are a breeze - always prompt and I love getting the text. Recently hadn’t set out the bag and got home 15 minutes before puck up time. Driver was there when I arrived and couldn’t have been nicer. Acknowledged he was early and that he would have waited for me. Was very, very nice.
  • TERRIBLE SERVICE

    Never use Purple Tie. They were supposed to deliver my package on May 31st and were supposed to knock on the door, NOT leave outside. I was home the whole evening and no one every came. The next morning I checked all the neighbors’ doorsteps and no purple tie bag there.
    I called purple tie and nobody answered. Oh top of that 1) I have very expensive items in there and 2) I need them tomorrow for a trip which is why I asked them to deliver yesterday night.
    And they already charged my card. I hate it when people don’t do their job. If I handled my job like Purple Tie handles theirs I’d be fired.
  • Great service

    Timely, polite, competitive rates, convenient.