Point redemption
I used to be able to redeem products using this app. Now, I have successfully accumulated quite a few points and hoping to be able to get a product or two. There has been one item available for the last 4 weeks. Not worth the effort to have this app. They should honor their customers who use this app. I’ve sent emails to customer support, only to be told it’s not their area and will pass on the information. Not what it used to be- waste of time!
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Redeeming points
I haven’t been able to redeem my points for over 6 months. The app only has 2 products listed to buy with points - the same 2 products for over 6 months! I have a bunch of points and want to use them - please fix this. I shouldn’t have to buy a new phone for the app to work right. Currently an 11 pro max
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App has become useless
I had enjoyed earning points and redeeming them to get one of the many Obagi products that I use on a daily basis. Unfortunately, redemption is now limited to a few obscure products making the whole point system virtually useless. Obagi, your devoted customers deserve much better.
App not user friendly!
The app is extremely not user friendly. The amount of product that’s are supposedly available for points redeeming is very limited. If you choose a product and get out of the app for a second you lose the item and have to start all over again.
A total waste
I used to absolutely love this line of products. I am not so happy anymore - with the products or this points program. There is a very limited amount of products available for redemption of points on this app. I also think that there are a lot more options available on the market today that are actually higher quality and more affordable.
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Can’t Open app
The only way to earn & redeem points is through he app & it win’t open. Tried deleting it & getting new app - same problem!
Unable to use
Have yet to access my points to use for purchases. Now app won’t even open. This seems to be the only method for using points
Disappointed and frustrated
Ive deleted and reinstalled on two occasions and lost a lot of points both times. Now I’m frustrated because the points I have remaining, I’m not able to redeem since they’re continuously out out of the products that I use. This has been going on for well over six months!!!
Barely any products to choose from
Very disappointed
Crash Appears and Disappears
🆘 An update 🆘
