Leave a Review Christian Cinema
Why available on the UK App Store…
…when none of the content is?Glenn1611
Developer Response
Hello, we apologize for the inconvenience you've faced. We request you to get in touch with us via support@christiancinema.com / 424 242 1379Cannot access my purchases
I purchased a number of films from the group over the last number of years. About six months ago, I was not able to access my purchases, with one exception. I have been in conversation back-and-forth with customer service over email. I started conversations with them when I noticed the problem last January. At first, they were quite responsive, and said they were working on the issue. I checked in once per month, and for the first couple months they sent replies saying they were still working on it. then I wasn’t getting any reply to any of my emails. I decided to call them, which was a long distance call. The first call said they would send an email, which never came the second call resulted in an email. These calls ended up costing me $16 in long-distance charges. The last email exchange informed me that they think faith-based content may be limited in my area, with no explanation regarding why there would have been a change since last year. I also asked if I could have a refund for the titles that I can’t access, at least two of them I haven’t watched yet. They have not replied to those questions, even though they have sent emails since.Show lessRevChrisR
No Support
I can’t get any response from support to fix my subscription issue but they have my money. I want my money back!
They need to shut this service down till they know what they are doing.The_MacWarrior
Developer Response
Hello, we are extremely sorry for the inconvenience. We request you to kindly contact us so we can assist you in fixing the issue Email – support@christiancinema.com Phone – 424 242 1379 Website – www.christiancinema.comScam
App hasn’t worked since October 2023. Lost almost all of my purchased movies. Had to give the company a list of all of my movies multiple times, because they lost all of them from the old company. Even though at first I was told they had rather list and it would only be a couple of weeks. I only got less than half my purchased movies back. And on top of that had to call back again march of 2024 after the lates update, because the app still doesn’t work, and multiple movies I purchased showed up as a rental again, even though I purchased. The company also did give me a credit for about 15 movies or less even though I am still missing over 30 movies. The credit didn’t do any good, since you can watch the movies anyway. Please be cautious doing business with this company. I have contacted you all multiple times without resolution. The newest update still does not workShow lessUpset user 11
Developer Response
Hello, we are extremely sorry for the inconvenience. We request you to kindly contact us so we can assist you in fixing the issue Email – support@christiancinema.com Phone – 424 242 1379 Website – www.christiancinema.comThese people are thieves
Not much more I can add- beware - there is no Christian ethics with this company.l.d.rose
Scam
App hasn’t worked since October 2023. Lost almost all of my purchased movies. Had to give the company a list of all of my movies multiple times, because they lost all of them from the old company. Even though at first I was told they had rather list and it would only be a couple of weeks. I only got less than half my purchased movies back. And on top of that had to call back again march of 2024 after the lates update, because the app still doesn’t work, and multiple movies I purchased showed up as a rental again, even though I purchased. The company also did give me a credit for about 15 movies or less even though I am still missing over 30 movies. The credit didn’t do any good, since you can watch the movies anyway. Please be cautious doing business with this companyShow lessDeveloper Response
Hello, we are extremely sorry for the inconvenience. We request you to kindly contact us so we can assist you in fixing the issue Email – support@christiancinema.com Phone – 424 242 1379 Website – www.christiancinema.comSure wish I could watch something.
-downloaded app
-paid monthly subscription
-tried to watch something, says I need to subscribe. Checked my Apple subscriptions. Yep I’m subscribed.
-restarted app. Can’t watch anything. Says I need t subscribe.
-can’t log in. The “sign in” link is too far below my iOS phone screen to click on. Can’t get to it.
-can’t find help anywhere. Searched the internet for help. Nope.
-just wasted my money.
-sure wish I could get my $4.99 back.
-can’t recommend. Save your money.Show lessFar out man.
Developer Response
Hello, we are extremely sorry for the inconvenience. We request you to kindly contact us so we can assist you in fixing the issue Email – support@christiancinema.com Phone – 424 242 1379 Website – www.christiancinema.comNot worth the hassle
Over the years this app has gotten worse and more worse. Free shows elsewhere are not free here- like The Chosen.. what a mockery of unethical business.jg1way
Don’t ignore the reviews!!
I read the reviews but proceeded anyways. Big mistake. The app closes itself every time I open it (iPhone & Apple TV), spend 10+ min waiting to sign in on their website. I tried the giving company offer, but Christian cinema didn’t recognize it. Paid $30USD and have nothing to show for it. Can’t sign into giving company to cancel my annually renewed subscription. No phone or email option to contact them, have to submit a request for them to contact you.
Have nothing to do with this app.Show lessmaicusnelyjwbxit
Don’t waste your money or time
App repeatedly crashes on Apple TV. Cannot even navigate the menu to sign in. Spent $18 Canadian on a movie and I can’t watch it and…no refunds!
Not good Christian Cinema, not good!Green Tag
