Leave a Review Direct Health for Patients
Tech support
Tech support for this service is incompetent and non responsive. Medici does not meet the needs of our telemedicine service. Updates and fixes are either nonexistent or so slow it would be more effective to build an entire new app.seasmith13
Dr. Aaron Smiley is the Best!
Dr. Smiley was able to evaluate my GSD remotely via the Medici App during Coronavirus when veterinarian offices were closed. He recommended a change in her diet as well as adding hip and joint supplements to her daily routine. He addressed her arthritic pain and provided valuable information on how to control her quality of life as she continues to age. She is like a puppy again, full of life and energy. I couldn't be more thankful for his professionalism and the convenience of telemedicine.Show lessKaibear88
Fifi Mohassib
My family Doctor is very knowledgeable
And honestl but in the same time
attentive and compassionate...f mhassib
Set-up Fee
The idea of this app is great. We are a one doctor veterinary office, and we are trying to offer telemedicine during the COVID-19 quarantine. After extensive research, setting up our account and receiving the set-up phone call it was revealed that there is a $495 set-up fee. At this point, we are not going to continue telemedicine once the quarantine is lifted. My only issue is that the set-up fee is not clearly indicated prior to signing up, and at the point it is indicated, you’re far too invested and all of your company information is entered in this application.Show lessNicholeyo
Developer Response
We are sorry you had this experience. We’d like to make Medici as accessible as possible during this questionable time. If you will please call 512 982 3310 and one of our representatives would like to assist you.Took care of my issue
Had an issue with the doctor not getting back to me. I attribute it to the Coronavirus. They responded to my concerns.Thirsty one...
Not what I expected
I’ve used Teladoc and thought this would be similar and tried it out. This app doesn’t make any sense. Doctors don’t respond. I don’t understand this app.MSIM907
Good experience!
Simple, user-friendly app! Great care, I felt I got more time and attention than if I went in to see a doctor.Jessy627
Family Practice Consult
I am so grateful to have been afforded the chance to consult with a doctor free of charge on Veterans Day. It went very well and didn’t take long at all. Thank you so much!!!childofmyFather
Great app
So helpful for when I can’t take time off work and have a quick question for my doctor.amy1177999
Don’t waste your time.
This app is horrible. I would use other apps that are reliable and where you can reach doctors quickly.Helobaby
