Leave a Review DBS digibank
App sounds do not respect the Mute/Silence hardware button
Was at the doctor’s office and did some mobile banking while waiting. When making a payment, the paper airplane animation was shown which include a very loud shrill sound, then came very disapproving stares from everyone in the full office.
Please make the app sounds respect the Mute/Silence hardware button.Show lessMukmin
Will give it a zero star if there is one!
The app does not work seamlessly on all iphone models. I have a iphone 8plus and I need to delete and reinstall the app every time I need to access my account. Is that how an app supposed to work?? DBS has yet to answer to my query for months.mslusa
Not useful
Did not help and remind me to pay my own credit card bill from the same bank - DBS. The outcome is I paid the late fee despite multiple waiver requests. The actual reason for not paying my credit card bill is I did not receive my credit card bill via post, for unknown reason though I subscribe hard copy credit card bill statement.Show lessUnsatisfied CL
Complete reinstall required for each transaction
I’m using this app on the latest iOS. The app works the very first time I install it. Once I reopen it again to transact on it, it will inevitably freeze on the flash screen and no longer proceed. You can imagine how many times I am left hanging waiting for my digital token. I’m forced to call in and opt out of the digital token, and I have to delete the app and reinstall it for every new transfer and transaction I make. I even tried upgrading to an iPhone 8+ but it makes no difference. Costly in both time and money. I’ve switched my banking meanwhile to the other local bank beginning with U.Show lessWriteBackWriteSoon
Does not work in iphone 7plus/ phone becomes very hot
Please fix the issue. This app does not work on my iphone 7plus. The app just froze as a white screen for about 10 mins. Then my whole phone froze I had to manually hard reboot the phone. I have tried everything. Deleted and downloaded a new copy as well same issue. Please fix this issue
Recently brought an iphone 12 pro max. Still same issue with the app. The phone’s temperature suddenly jumped so high. The phone literally felt like burning sensation on the back side of the phone. Please see why it is consuming so much of resource and try to optimize it.Show lessManojbharathi
App is quite; mostly good
The app works well most of the time. I believe a major flaw is allowing use of the Digital Token function without having to login in or verify your identity. I understand that it is on my phone but, having some measure of security before authorizing an Internet banking transaction would provide more security. That exists on the HSBC and Citibank apps.
One gripe; too much DBS advertising for a mobile phone app. I know all about Pay Lah and that DBS sells insurance. Don’t bug me about it on a small screen. Make the app function as a mobile app onlyShow lessbrianj114
Phone gets super hot, battery drains fast
It never happens with other apps. But it always happen for this app even if you just use it for less than a minute and kill it immediately.XinanLiu
It makes phone really hot
All cool functionalities. Intuitive designs and easy to use. Some are even better than than the web version. However, not sure what it’s doing in the background. Use it for more than 5 mins and it’s guarantee that the phone becomes excessively hot and batteries drained very fast.smile_politely
Incessant notifications
Kept sending ADS as notifications. irritating. Had to turn of notifications but then 2 factor authentication becomes a chore. Whatever then. Lousy interface and way too complicatedY3UJ0U
After app time out need to reboot
When the app times out unable to use again until phone reboot. Restarting of app doesn’t even fix the problemGargyltr
