Great pocket asset with a few oversights
Also there’s a bug with Notifications where the menu item won’t show up in the app unless you tapped on an actual notification and only then do you have access to them.
Considering there’s no apparent native support for configurations apart from patches, you can’t check on the status of a software deployment without firing up your browser.
Response from developer
Thank you sincerely for taking the time to share your feedback with us. We truly appreciate your input, as it helps us improve our services for everyone. In order to better understand and address the issue you've encountered with the notification bug, we kindly ask you to reach out to our support team endpointcentral-support@manageengine.com. They will be able to provide you with more detailed assistance and gather any necessary information to help resolve the issue promptly. Additionally, I'm delighted to inform you that we have noted your feature request and added it to our roadmap. Your suggestions are invaluable to us as we continue to enhance our platform to better meet your needs and preferences. Once again, thank you for your valuable feedback. Please don't hesitate to contact us if you need any further assistance or have any additional questions
Love the software suite, but app is broken?
Response from developer
Hi Ciarston, Sorry for the inconvenience caused. Kindly give some details about the issue you were facing to our Endpoint central support mail address endpointcentral-support@manageengine.com for further analysis and immediate assistance. Thanks, ManageEngine Team.
New versions keep getting better!
Response from developer
Hi Ol81, your feedback fuels our app's growth - feel free to share any new ideas or requirements for the Mobile app with us at endpointcentral-support@manageengine.com. Thanks for your rating! Thanks, ManageEngine Team
Won’t let me log in to on-prem
Response from developer
Hi CountDrewku, Sorry for the inconvenience caused. Kindly give some details about the issue you were facing to our Endpoint central support mail address endpointcentral-support@manageengine.com for further analysis and immediate assistance. Thanks, ManageEngine Team.
Amazing
It’s really amazing
Response from developer
Hello Hossein, Thanks for rating our mobile app. We're glad to hear the app is more useful for your management activities. Feel free to share your ideas/suggestion to desktopcentral-support@manageengine.com so we can provide better options in the mobile app based on your feedback. Thanks, ManageEngine Team.
Useful App But……
Response from developer
Hi, Sorry for the inconvenience caused. Please share your concerns on the mobile app to mobileapp-emssupport@manageengine.com so we can further check and improve your experience with the Mobile app usage. Thanks, Manageengine Team.
Patches
Response from developer
Hi, Thanks for the feedback. We will try to add the ability to push patches via the Mobile app in our future releases. We request you to share your ideas/suggestion to mobileapp-emssupport@manageengine.com so we can provide better options in the mobile app based on your feedback. Thanks, ManageEngine Team.
It works
Response from developer
Hi Parlett, Appreciate your valuable feedback, If you have any ideas/suggestions, kindly do share it through "mobileapp-emssupport@manageengine.com", it will help us improve. Thanks, ManageEngine Team.
ME mobile App
It performs very well.
I tested following without any issues
- remote control
-command prompts
-inventory
-patches
Best part was Zia, I asked simple questions and it quickly showed me appropriate data
Simply amazing. That’s what we expect from Desktop Central team.
Kudos to your team.
Response from developer
Hi Amyn Chauthani Really appreciate your interest on our mobile app and the time taken to share your valuable comments. You're welcome to share any new requirement/ideas you'd like to see in the mobile app. Please share your inputs to mobileapp-emssupport@manageengine.com Thanks, ManageEngine Team
Disappointing
This app should have the ability to manage:
Configurations
Software Deployments
MDM
It does not even have the ability to provide for push notifications for the configurable alerts built into the main software.
Come on! We pay good money for these software solutions, please focus on mobility!
Response from developer
Hi Wayne, We completely understood your concerns, we are already working on the requested features and it is in the final stage of development. Will keep you updated once it is released. Kindly reach our support team at "uemmobile-support@manageengine.com" if you have any further queries or suggestions regarding the Desktop Central app. Thanks Desktop Central Team
