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Ok app, limited functionality
I’ve never expected a lot out of this app, because if I have a need to manage clients, I do it in the web interface on the desktop. This app USED TO BE useful for quickly checking computer status, but with the latest update, login credentials are not saved and must be reentered every time the app is launched. This barrier really removes any usefulness the app once had and need to be fixed. To be clear, the full web based version of Desktop Central is spectacular. This app, however, is not.
UPDATE 7/6: Recent updates to the app have added back the ability to remain logged in. Raised rating from 2 to 4 stars.Show lessABR2195
Developer Response
Hi ABR2195 Sorry about the inconvenience caused. We have fixed the reported case and provided an app lock feature to add a layer of security to the app data, please upgrade your app to latest version. If you have any further requirements with the app, kindly contact support on "desktopcentral-support@manageengine.com" with the details, we will be pleased to help you. Thanks Desktop Central TeamMsp version
I'm using desktop central both distributed and msp. Please release the msp one. It will help so🙏🏻Moniett
Developer Response
Hi Moniett We completely understood your concern, we have a Desktop Central MSP app available in the app store. Kindly download it to manage your customers from your mobile device. If you would like to have some enhancements on the app kindly reach us on desktopcentral-support@manageengine.com with your inputs. We'll be glad to assist you. Thanks Desktop Central TeamGood start but...
I love the Desktop Central software. However, the mobile app falls far short of the functionality of the usefulness of the desktop tools. So far the most use I have been able to gain is the dashboard and reporting tools. It would be a much more useful app to me if I could take advantage of at least some of the tools, such as waking or rebooting a machine. If that is possible to do then it isn’t very intuitive as far as how to do it. And why aren’t my inventory lists listed in alphabetical order or a sort option to sort how I want? I am grateful that there is an app, but I think there is potential for greater things with it.Show lessJmfrost
Developer Response
Hi Jmfrost, Thanks for the time taken to share your feedback. We have the tools option available in the app, you may upgrade to make use of that functionality. Regarding the sorting option in inventory, we will be working on it. We value your feedback, kindly reach us on desktopcentral-support@manageengine.com if you have more suggestion to be added on app. Thanks, Desktop Central supportLove Desktop Central
we have only been using desktop central for a week and it has already changed our lives!
it would be great to be able to create configurations from the mobile app though! feature to come i hopedocwisdom
Developer Response
Hi Docwisdom, Appreciate your interest in our product and the time taken to share your valuable comments. We are always looking to improve the experience for our users, hence we have planned to work on suggestions provided for creating configuration via app. Assuring our best service as always Thanks Desktop Central TeamNot compatible with MSP
Doesn't work with MSP version of desktop central. Wish there was better clarification on the differences between MSP and non MSPAgdjdheudisjcuejfod
Developer Response
Hi Agdjdheudisjcuejfod We completely understood your concern, we have a Desktop Central MSP app available in the app store. Kindly download it to manage your customers using your mobile device. If you would like to have some enhancements on the app kindly reach us on desktopcentral-support@manageengine.com with your inputs. We'll be glad to assist you. Thanks Desktop Central Team
