BlackBerry UEM Client User Reviews

Top reviews

Password managers incompatible

This app promotes the use of insecure passwords by not supporting password managers or even copy/pasting of passwords.

It forces you to use a password you can remember, which is bad security practise.

Certificate issue

Every time Apple updates the iOS the phone resets due to faulty Blackberry certificates. This has happened to me on multiple iPhones, someone please tell the Coast Guard to fix the issue or use different software!

Offline

Since latest update cannot connect/receive email. Will get banners and notifications of emails but when I try to see the email the work app consistently says ‘offline’ and won’t update. This occurs on all devices

Terrible.

The only reason you would use this is because your corporate IT team gives you no choice. It’s like using Lynx or Mozilla for web browsing. Might have been pretty cool once upon a time, but today is arguable that it is better than nothing.

Garbage!

Absolute garbage app! You’ll get notified you have an email, be able to see that you received an email, but then the body of the email won’t load! This leaves you with being able to see who sent you an email and the subject line...but no idea what the email actually says. This app is just as terrible as their phones were.
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Ideal solution for enterprise access

My agency just switched from mobileIron to this system, and so far I’ve got 15 users set up and loving it.

First things first: my agency runs its own UEM server and tested this and developed SOPs for a year. Then they pushed the SOPs to us in the field and advised us to test it out for a couple of months with non-VIP users and develop our own plan of implementation. Then we rolled it out. Getting the first device online took two days, but now I can provision a device and get a user’s PKI certs loaded in a matter of minutes. We can reset the device remotely, wipe work data remotely, and even control device policy and push apps to the devices. Far better than mobileIron in every aspect once you learn its quirks- absolutely no bugs once it’s set up properly. A lifesaver!
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Very poor app for IT management

If your business is using Blackberry, you’re so far behind you should just write letters and have a pigeon deliver them, you’ll have better results.

Worse than useless

Zero stars. I only use this because I’m forced to by my company to access my emails. Absolutely awful. Unstable and frequently crashes or locks me out for no good reason, wasting hours on the phone to IT support to unlock it. This is an underdeveloped, terrible quality bit of software and if it confers any security benefit whatsoever it’s only because half the time it won’t even let someone entitled to access their own emails into them. If I could give zero stars I would.
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Rather boring.

How much time I have wasted trying to get this to work. So many back and forth apps and then failure. There must be a better way...

Awful

The entirety of Blackberry UEM is just awful. So many separate apps. And logging in passes you back and forth through several of them. And that’s when it works.

Often login fails. Often initial setup fails. Often activation keys are rejected. If it works, accessing email is slow - it takes up to 45 seconds just “connecting” before any emails begin to download. The login is cumbersome, and the suite of apps don’t support Face ID-only login: every time the app restarts, you need to enter your password. And not your work domain password, oh no - it’s a separate password just for Blackberry UEM. And you can be sure you’ll have to change that password out-of-sync with when you change your domain password.

If your workplace uses Blackberry UEM then I guess you’re stuck with this, but man. It’s awful. There’s a reason why this app has 1.5 stars on the App Store. I’ve recently upgraded to iOS 13 and the app has stopped working entirely.
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