BlackBerry UEM Client User Reviews

Top reviews

Activation incredibly unreliable, terrible experience

Seems like UEM Client deletes most of its policy objects, then hasn’t the sense to fetch them again when it detects them as missing, resulting in an install that breaks all apps that depend on the missing objects. I’m on my fourth activation, always breaks after a few days. BlackBerry are supposedly “on it”, but people have been reporting problems that seem to match this description for a very long time. A significant number of colleagues have the exact same problems I have.
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Slow, terrible, and just painful

Just a terrible solution. Don’t get me wrong - I’m sure half of the problem is the IT department screwed up the implementation, but overall it’s a terrible solution with poor experience

Unstable, can’t be removed once installed

App needed to support blackberry work apps. However frequent crashes of the blackberry work apps, needs for access codes, reactivation codes means that you need to uninstall UEM client app - but you can’t - the app does not have a delete cross as per other apps when you press and hold! IT helpdesk suggest a factory reset - REALLY!!! There really is only one way to describe the experience of using this app “💩”
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Needs features

Please add faceid to unlock and the ability to search my inbox

Quite quirky and troublesome.

Disappointing that when ever I had to instal the app I had to resort to our enterprise help desk and then be referred to the phone network provider.

Too many things to fiddle in profile settings and have to manually delete old apps via storage menu.

Trash

Everything about this app is terrible. From the absurd user interface, that seems to have been designed for anything but a touch screen mobile app, to the frequent lack of push updates that can leave you uninformed for hours at a time.

I miss how the Good App was so good!

Blackberry for iPhone app is terrible. It’s slow, doesn’t sync up my passwords, and I request badge notifications and out of nowhere that stopped working. Was thinking of uninstalling and reinstalling but after reading the negative comments of those that did I’ll live without the badges.
BlackBerry had. Terrible product before and took the Good App after acquiring it to the dumps. Bad bad bad BlackBerry.
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Alerts/Email settings

Much better than my previous government email app we used.

However; I am still not receiving alerts for new emails.

Also, no way to set outbound emails to be automatically encrypted.

Address these two things, and I’ll change from three to five stars.

So many false non-compliant devices

So many bugs. Installing profiles for each device is cumbersome in this process. Doesn’t have a great feature set when it comes to Volume apps and required apps. There needs to be an option to push profile policies to devices and push apps to devices on demand.

Face ID

An update to include Face ID would be great

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