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Buggy Buggy Buggy
The recent crash has proven to be diastrous for Polymail ios. It has been weeks and the app is just a mess. Lots of loading lag time, tracking is inconsistent at best. Inbox loads years old emails as new. Search functions require multiple reload.
The Polymail team will tell you they have resolved all the issues and it is just you.
Nah. This feels like a company on their way out of business.Show lessWally Pepper
Sequences, Variables and Dashboard
I’m am big fan of Sequences, which not only allows me to schedule and launch personalized messages but also include personalized info drawn from spreadsheets into hundreds of messages, then track what folks do with the message and finally send another message upon a reply. Really easy to use - set and forget while monitoring how many messages were opened etc. I think it should perhaps be made prominent (it’s tucked into bottom). Has saved me serious time and allowed me to transmit info in a staggered way automaticallyShow lessDerNomad
Great app but has never resolved bugs
Update: after reporting few times, the memory leak still exists on osx, no back communication from the support team. I love the app and using it for years and I’m paid user. I’ve reported about the memory leak issue on osx months ago and how to reproduce it, but the support just stopped to respond. This is disappointment. I can't use the app that leaks and slows down, and specially pay $120/yearly
Issue2: if email was removed on desktop, it stays on iOS and can't be deleted there(UI stucks on affect of email removal)
Update 2: sync in iOS app doesn't work at all, no new emails, osx version works fineShow lessolkeene
This app has given up
I have been a longtime user of Polymail. But ever since they decided to charge, the service just doesn’t charge up to the expectations.
The last three days I have been unable to use the app: email accounts won’t sync, missing emails, or the app just completely tells you there is a server error. I am now looking to switch to another app. These issues have been constant, when it works, it’s great, when it doesn’t, you think about why they charge you in the first place. Polymail was once a great contender in the market. It’s sad to see it giving up on its service and customers.Show lessnekoaz
You have to pay for it
They do not tell you that in description.
Not good business practice.ror1948
Exceptional App with Stellar Customer Service! 🌟
I've been through my fair share of email applications, but Polymail stands out as one of the best I've ever used. It's not just the sleek design or the intuitive features that have me hooked; it's the phenomenal team behind it that really sets this app apart from the rest.
Customer service can often be a hit or miss, but with Polymail, it's a home run every single time. I've dealt with numerous companies in the past, but the level of attention and care Polymail's support team provides is unparalleled. They respond promptly, are incredibly helpful and genuinely want to solve any issue that arises.
A special shoutout to CEO Ryan, who exemplifies leadership and customer dedication. It's not every day that you find a CEO who will personally step in to ensure that a user's problem is addressed. Ryan did just that for me and it was not just the resolution of my issue that impressed me, but the friendly and personable approach he took. It was clear that my satisfaction was a priority and that kind of service is rare and invaluable.
To anyone considering a new email app, I can confidently say you won't find a better service than Polymail. They've earned my trust and loyalty and I'm sure they will earn yours too. Kudos to the entire Polymail team for your unwavering commitment to excellence. Keep up the fantastic work! 👏🏼Show lessSulaiman23
Great app but has never resolved bugs
Update: after reporting few times, the memory leak still exists on osx, no back communication from the support team.
I love the app and using it for years and I’m paid user. I’ve reported about the memory leak issue on osx months ago and how to reproduce it, but the support just stopped to respond. This is disappointment. I can't use the app that leaks and slows down, and specially pay $120/yearly
Issue2: if email was removed on desktop, it stays on iOS and can't be deleted there(UI stucks on affect of email removal)Show lessGreat app but has never resolved bugs
I love the app and using it for years and I’m paid user.
I’ve reported about the memory leak issue on osx months ago and how to reproduce it, but the support just stopped to respond. This is disappointment.
I can't use the app that leaks and slows down, and specially pay $120/yearlyLately there are bugs
I have been a long time user of Polymail, and really love the design, interface, tracking, etc. Lately though it’s been really frustrating because the tracking has been inconsistent through the iPad and iPhone app. Additionally, though emails say read, they appear as unread. For a paid service, this should not be happening. Please fix this ASAP!Show lessvctzan
BEWARE $$ App
Not 1 word regarding charges in the App Store description nor in the set up instructions once you download the app. It Never says there is a charge to use the app. Then you get an email after you set it up telling you you have a seven day trial actually??! And you will be charged afterwards every month at least $10 or higher depending on which version you choose??!
Very shady business practices. Deleting immediately.Show lessMjak15
