Can’t use Hey Siri
App doesn’t expose Shortcut. My product doesn’t support HomeKit as well.
Very professional, neat, simple, easy, and basic to use! 🐟
Try to add other languages so people who do not know English can use as well 🪺 Try to add more background colors and settings, I like your peaceful dark settings but I want bright settings as well in your app 🦁 Be the first company in doing what’s good and right 🦇 I appreciate so much how you responded and cared about my feedback 🦁 I really like your bulbs 🐝🦚 It was incredibly fun when I was messing around with the colors that the bulb has!!!! 🍃 I love the quick daylight, blue light and so on in settings 🐎 Maybe you can add quick pure white light in the future! 🐇 Peaceful white light! 🦢 The yellowishness of the white light currently is a bit gloomy, negative and depressing to me 🐈 🐄 Your bulb is around 9.5W each. That means the I have to use 2 bulbs 🪵 That will cause a lot of pollutions as more materials were used to make 2 bulbs. Try to make other versions where each bulb is maybe 19W or less? Try to take survey to see what customers are looking for so they will buy only 1 bulb and it will be bright enough 😝 it will reduce a lot of pollutions and so on. Love the peaceful dark blue background. The verification through email is very annoying though. Other than that, incredibly nice and quality app.
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Response from developer
Hello Aiden- Thank you for taking the time to leave us this review. We appreciate all of the feedback and suggestions in regards to what you would like to see the Cync app and Cync products offer in the future. We have submitted all of your feedback to our development team for consideration. If you ever need assistance please do hesitate to reach out to us directly at 1-844-302-2943 and we will be happy to assist. -Cync Support
Good, but not great
So essentially, I've had my Cync light bulbs in my room for a while now and any time they go bad I replace them. The app is really good and it has a lot of fun settings and it's easy to use for the most part. The thing I get frustrated with is when one of my lights randomly starts to stop working and no matter what I do it won't work. It's not because it needs to he replaced, because I bought this new set about 2isn weeks ago. And I'm really frustrated because my phone could be RIGHT NEXT to my lights but it keeps saying to try again it to reset it. And it will take my at least 30 minutes to an hour for my lights to reset itself and for my lights to reconnect. Honestly, it's not bad every once in a while but when it's happening like 2-4 times a month it starts to get really annoying. Especially when they stop working right before you have to go to bed. For example, my lights will not turn off and I've been trying to reconnect them for maybe like 45 minutes? My lights will not reset and my phone will not connect to the lights. It's a really great app and the lights are really nice, but the constant disconnection is extremely aggravating and it's causing me a lot of trouble. So, even though it's a great app, I think it should be like a 3 or 4 star rating because this is constant, it takes up way too much time, and it's really just not great quality. Like I have better things to do than waste like an hour just to get an hour less of sleep.
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Response from developer
Hello - Thank you for your review. I’m sorry to hear you had a frustrating experience, and really appreciate you bringing this to our attention. We would love the opportunity to find the underlying cause of why your devices and app are not maintaining a reliable connection. We recommend reaching out to us at 1-844-302-2943 so we can assist. -Cync Support
Poor design
Counter intuitive to an absurd level. Something as simple as changing light colour shouldn’t take so many steps.
Faulty Lights - worse customer service
Have 5 Par38 outdoor flood lights, they turn on and off on their own follow random old/deleted schedules. Not a single night went by where they ran the schedule properly. Customer service was even worse, inept and unable to problem solve, stopped replying, took over a week to reply another time. Useless, buy something else.
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Confusing
Unnecessarily confusing user interface design.
Confusing
In what should be a straightforward exercise in interface design, this is a confusing mess and the app’s scheduling doesn’t appear to be working correctly.
Worst app ever
This app sucks, they log you out and if you forget your password or need a verification email, good luck, they take forever to send it, so whatever you set it to, you better enjoy it.
This app controls lights, lol. Trying to act like they’re important.
This app controls lights, lol. Trying to act like they’re important.
Brutal
After an hour of pairing 2 bulbs the App does NOT control anything.
Definitely will return!
Definitely will return!
Ne fonctionne pas
L’ampoule n’arrive pas à se connecter au wifi. Bref encore un produit de mauvaise qualité. Je déconseille fortement
