Little bit of a learning curve
I received these light bulbs complimentary for testing purposes. The app seems very basic and easy to navigate but I had some issues with the initial setup. I installed the GE light bulb and was able to link it to my google home app but when I tried to link it to the Cync app, it could not locate the light bulb. I had to google troubleshooting tips and eventually read how to do a factory reset on the bulb. The reset process was easy, I just had to turn the light off and on for specific sequences of time and then it blinked to let me know that it was reset. After that, I had no trouble finding it in the Cync app. Once linked, you can give it a name and assign which room it’s in. You can also change it to any custom color and brightness that you want. I like that it gives you the option to favorite colors so you can easily go back to the ones that you like. My only suggestion would be to add more detailed instructions and troubleshooting tips in the actual app so people don’t have to search for them online.
Show less
Can’t get it to work at all
I still have the C by GE app on my phone but I downloaded the new Cync app on the old phone I just use at home on wifi - used to use it to control my lights but now I can’t make it connect to my lights via this new app.
I had many problems with the old app and had to sign out and back in each time, so that was annoying but at least it eventually worked - wishI could put the old app back on this device too. There should be a zero stars rating as I can’t make it work at all.
I had many problems with the old app and had to sign out and back in each time, so that was annoying but at least it eventually worked - wishI could put the old app back on this device too. There should be a zero stars rating as I can’t make it work at all.
Show less
