Cync (the new name of C by GE) User Reviews

Reviews Summary

Top reviews

Great bulbs & great app!

I received this item complimentary for testing purposes. This is the first time I’ve used “smart lightbulbs,” and I had a positive experience with both the bulbs and the app. The app is fairly easy to use and straightforward. My favorite feature of the app is the “natural color wheel,” which included different versions of white/bright lights and warmer/sunnier versions of light. My favorite preset setting is sunlight and sunset since it mimics natural light. Being able to set each bulb separately through the app made it a very personalized experience (you can set the color as well as the brightness/dimness of each light.) The only thing that would have been nice is being able to set both bulbs’ colors at the same time rather than having to do each one separately. I would definitely recommend this to a friend since it’s easy to use and really makes a room look great!
Show less

Love the bulbs; app is just okay

So I first thought that spending $45 in two lightbulbs and downloading yet another app was somewhat frustrating. I received the bulbs free from Influenster and was excited to give them and the app a try. Overall I love the bulbs and after playing around with them, would purchase when needed in the future. The app is fun once I figured out how to use it. It was a little frustrating. I’m close to 30, very tech savvy but the instructions were difficult and I couldn’t find the “chevron” for a good twenty minutes to change the color. I haven’t dabbled in the timer settings but now that I’ve figured out how to turn the lights on/off through the app and how to change their color, it’s pretty fun. I just removed one star as figuring it out is a little tricky. Set up was very easy though! Took maybe 5 minutes for two lamps and is easy to install other items as well. Overall, I really like the bulbs and the app is decent.
Show less

Cync blubs and app

Let me first start by saying I received the bulbs in return for my honest opinion for a review of the app
-I love the idea of making scenes and I love the layout of the app however I think just due to the set up of it without having a bridge necessarily like the hue one does I’ve noticed that the delay time is seriously longgg for updating scenes and turning off the lightbulb like most times I would have to wait around 20-30 seconds after turning it off in the app
-Another issue that I had noticed was my bulb randomly just likes to turn on without any warning at 8:30 pm after I have already set it to be 8:30 a.m. it’s still continues to go off at that point I even went through the effort of deleting the scene and it’s still constantly turns on at this point I will probably have to unpaired and start back all over again unfortunately
—— I could definitely see an amazing app design that went into this however but just with the lacks and the lag of these I am not the biggest fan in comparison to my hue and wiz branded smart bulbs that I already have
Show less

I love smart bulbs!

I’m received these smart Cync bulbs from Influenster in exchange for an honest review.

I love smart bulbs and have been obsessed for awhile now. I was using another brand until I received these and I must say I’m more in love with the Cync bulbs! I love that instead of just dimming them like my others, I can change the tone from not only warm and cool light but to different colors as well. It’s amazing the options involved. The app was pretty simple. Once you get the bulb set up which isn’t difficult (just lynching it and connecting it to the WiFi) and you’re good to go. You can label lights however you want and set them to certain areas of your house. I’m using mine in my bedroom currently because I tend to fall asleep while I’m relaxing and it’s nice to roll over and grab my phone to adjust my lights over having to get up and turn them off! I highly recommend!
Show less

Love these advanced bulbs!

As an Electrical Engineer myself, I thought it was pretty cool I was able to receive these complimentary to review! These bulbs are great quality, I have noticed cheaper “knock off” bulbs are poorly put together, so that was the first thing off the bat. Second, I really like the customization options the app has for your home screen, kind of useful especially if you plan to maybe control all your smart lights thru a tablet and may leave the screen on the app interface! I also liked the color capabilities offered, very neat!
The only suggestion of improvement I have is to perhaps mention to people while connecting right away, that they want to be connected to their 2.4GHz bandwidth access point, vs their normal 5GHz bandwidth in order for the bulb and wireless network to be able to “find each other”. I believe this may be the biggest problem people probably have when they state they had lots of issues connecting the bulb to the app!
Show less

Great concept poor execution

I received these bulbs complimentary for my honest review. When receiving them I was super excited. I have been needing timers for some of the lights in my home so I don’t have to manually flip the switch when it gets dark every night. Experience setting up things were 50/50 but idk if that is because of the app or the bulbs but 1 of the bulbs set up fine while the other does not connect. I’ve tried it in multiple lamps with no luck. Once connected I have played around with the app. Love that you can easily change colors but that’s about all that is easy. There are so many different sections to name for each light and I am not sure what they are all for. Also the main thing I was excited about which was scheduling I cannot figure out. I found where you schedule but it seems you can only schedule for 60 minute periods? I could see where these would be great when you come home from work to a dark house and can hit one button and everything lights up but for my purposes it just didn’t work, especially because I really only got 1 light to function correctly.
Show less

Great app to use with smart bulbs!

I received 2 Cync Bulbs complimentary in order to review this app, I have to say I’m very impressed! I have LIFX smart bulbs and the app and this app is better in terms of personalization and ease of set up. I was able to easily set my bulbs up with the app in less than 5 minutes. I love the range of colors and moods the app offers, much more varied than other apps I have used. The app does sometimes lag when dimming and brightening lights, but it isn’t very often that happens. I was easily able to connect my Alexa to the app so I can use voice commands too! All in all, I highly recommend the app and bulbs, just for the fact the app is very easy to use and has so many customization options. The only thing I couldn’t see in the app was a way to have the lights automatically turn on at a certain time of day. my husband and I will be switching all our other smart bulbs for these ones!
Show less

Weak functionality for “smart” bulbs

I received these bulbs for free in exchange for my honest opinion. I love the idea of these bulbs - I was excited to set them up on a schedule instead of the manual timer I have which is difficult to use and also hard to access behind my couch. However, I didn’t see anywhere on the app to set up a schedule. So I was greatly disappointed. After doing some searching online, I saw that you can access schedules once you set up a “Scene”. Oookay, I set up a scene and go to the schedule... which only has a start time and a duration, if I understand it correctly. And the duration’s longest time period is 60 minutes. Or, you can only turn on the light and it slowly turns on for 60 minutes, and it stays on from that point on. Totally useless, either way. I want an easy to understand app that has “Schedules” on the front page, a start time, an end time, and anything else is just luxurious. There’s so much potential for smart light bulbs, and schedules are a given. It would be REALLY cool to be able to set different colors on timers or change scenes at different times...
Show less

Little bit of a learning curve

I received these light bulbs complimentary for testing purposes. The app seems very basic and easy to navigate but I had some issues with the initial setup. I installed the GE light bulb and was able to link it to my google home app but when I tried to link it to the Cync app, it could not locate the light bulb. I had to google troubleshooting tips and eventually read how to do a factory reset on the bulb. The reset process was easy, I just had to turn the light off and on for specific sequences of time and then it blinked to let me know that it was reset. After that, I had no trouble finding it in the Cync app. Once linked, you can give it a name and assign which room it’s in. You can also change it to any custom color and brightness that you want. I like that it gives you the option to favorite colors so you can easily go back to the ones that you like. My only suggestion would be to add more detailed instructions and troubleshooting tips in the actual app so people don’t have to search for them online.
Show less

Can’t get it to work at all

I still have the C by GE app on my phone but I downloaded the new Cync app on the old phone I just use at home on wifi - used to use it to control my lights but now I can’t make it connect to my lights via this new app.
I had many problems with the old app and had to sign out and back in each time, so that was annoying but at least it eventually worked - wishI could put the old app back on this device too. There should be a zero stars rating as I can’t make it work at all.
Show less

Alternatives to Cync (the new name of C by GE)