⭐️4.5 / 5
Rating
🙌39K
Ratings
📼5 scs
Content
📦~ in 3 weeks
Updates frequency
🗣❌ unsupported
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All Versions of SmartHQ

102.38

June 28, 2024

New Features: • Water Heater Time of Use • Support for new water softener models • Undercounter Wine & Bev BLE commissioning • PAC Automation • Opal Fresh Ice • Updates for WiFi/BLE Connect Plus module • Net Zero Home (EcoBalance) • Fisher and Paykel Under Counter Wine Cabinet support • Fisher and Paykel Modular Cooktop notifications Enhancements: • Dryer blocked vent fault page • Opal and Grind & Brew updates • Dehumidifier Condensate Water Tank Full • Permission priming for the commissioning process • Fisher and Paykel Water Heater UI fixes
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102.37

June 5, 2024

New Features: • Arden Indoor Smoker Recipes • Dishwasher: Filter Refresh Cycle • Washer/Dryer Combo: Steam Cycle • Clean Closet support • In-App Software Updates • Haier Laundry Center • Haier Hot Water Split System • Implement App Tracking Transparency and IDFA Enhancements: • Flavorly AI enhancements • SmartHQ Connect commissioning improvements • Fisher & Paykel BLE commissioning enhancements
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102.33

April 4, 2024

New Features: • TalkBack Support • Flavorly AI 2.0: Picture to Recipe • Hot Water Usage for top-load washers • In-App Software Updates • FnP Laundry Center Commissioning Enhancements: • Nickname rules enhancement for Gateway
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102.31

February 27, 2024

New Features: • SHQ Cooking Assistant • Support for Monogram Wine Column • SHQ Assistant feedback feature • Profile washer-dryer combo “furbuster” cycle status • Shortcuts for ACs in AU/NZ • Automation tab for ACs in AU/NZ • Global Timers for Modular Cooktops Enhancements: • App permission improvements and educational screens • Sabbath Mode status on the dashboard • Minor Add Appliance flow enhancements • Cycle name updates for Fisher & Paykel washers • Fisher & Paykel AC Production hotfixes • Commissioning fix for Haier Wall oven
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102.27

December 19, 2023

New Features: • Support for Clean Closet • Dishwasher Scheduling • Smoker Favorites • Grind & Brew Grind Time Delta • Gateway Commissioning • F&P UK dishwasher support • F&P Modular Cooktop - Zone timer Enhancements: • Appliance update notifications on Dashboard Misc: • Cooking sabbath app setting fix
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102.26

November 21, 2023

- Fixes remote temperature control for AC Tide units

102.25

November 3, 2023

New Features: -SmartHQ For All -Chef Connect -Scent Marketplace -New Features for Fisher & Paykel appliances: -Washer and Dryer UI Updates -Rangehood – Scheduling -Modular Cooktop Settings -AC Tide Small Appliance Enhancements: -Smoker purchase pellets button and how-to videos -Grind & Brew how-to videos and updated shop accessories
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102.20

September 16, 2023

New Features - Fisher & Paykel: -Wireless Temperature Sensor: Create restaurant quality meals at home with the app-based guided cooking system. The easy-to-follow app instructions and accuracy of temperature control ensure perfect, predictable results every time. -Support for the new Fisher and Paykel Top Load Washers. Enhancements - Profile Smart Mixer: -Nested Recipe Menus
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102.19

August 27, 2023

New Features: -SmartHQ Assistant – Powered by Google AI. Ask questions related to the appliances connected to your account. -Flavorly AI – Powered by Google AI. Generate recipes customized to your tastes and available ingredients. -Support for the new Central Controller (Smart Thermostat) appliance. Enhancements: -Tips for Arden Indoor Smoker. -Advanced Auto-Sense for Pro-Mixer. - Bug fixes.
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102.17

August 23, 2023

New Features: -SmartHQ Assistant – Powered by Google AI. Ask questions related to the appliances connected to your account. -Flavorly AI – Powered by Google AI. Generate recipes customized to your tastes and available ingredients. -Support for the new Central Controller (Smart Thermostat) appliance. Enhancements: -Tips for Arden Indoor Smoker. -Advanced Auto-Sense for Pro-Mixer.
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Price History of SmartHQ

Description of SmartHQ

SmartHQ: Your Connected Home Command Center Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app. KEY FEATURES: • REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience. • VOICE INTEGRATION – Use your voice to manage your appliances with Amazon Alexa and Google Assistant. • STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates. • SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available. • PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new modes for your appliances. • MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices. • ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes. • CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support. • GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions. • PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues. • SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information. *Note: Features may vary depending on your appliance model and country of residence. REMOTE CONTROL REQUIREMENTS: Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType OPTIONAL APP PERMISSIONS: • Wi-Fi, and Bluetooth/BLE - Used for commissioning nearby appliances. • Notifications - Used for product updates and status notifications. • Camera/Media Files - Used for Flavorly Picture to Recipe feature. - To scan QR codes to add appliances. - To scan product barcodes and provide recipes. • Precise Location - Used for enabling Automation feature (i.e. Home/Away mode).
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SmartHQ: FAQ

Is SmartHQ iPad-friendly?

No, the SmartHQ software is not iPad-compatible.
The SmartHQ app was launched by HAIER US APPLIANCE SOLUTIONS, INC.
The SmartHQ app currently supports iOS 14.6 or later.
The overall user rating of SmartHQ is 4.5.
The App Genre Of The Smarthq App Is Lifestyle.
102.38 is the latest released SmartHQ version.
The date of the latest SmartHQ update is June 30, 2024.
SmartHQ became publicly available on February 5, 2023.
The content advisory rating for the SmartHQ app is HAIER US APPLIANCE SOLUTIONS, INC.
SmartHQ is now available to use in English, French, Italian and 1 more.
Sorry, SmartHQ is not part of Apple Arcade.
No, SmartHQ is not eligible for in-app purchases.
Unfortunately, SmartHQ is not fully compatible with Apple Vision Pro.

Screenshots of SmartHQ

iphone

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Reviews of SmartHQ

  • Worth every star!

    It only took four phone calls and my two and a half hours to connect with two human helpers to get my Cafe range connected. That is not the good news. Sorry, that’s definitely not the good news.

    GE in its infinite wisdom has decided it’s better to keep using a very poorly written piece of software requiring even more human intervention to problem solve rather than hiring better knuckleheads to write software that works. Instead, GE believes the public are beta testers! Still not what I call GE Smart. GE thinks it’s better to employ folks to know how to get around the GE SmartHQ piece of garbage software. My 5 Stars are for GE only because having all those employees to do the work-arounds for a range that really shouldn’t require Wi-Fi in order to function but instead guarantees lifetime employment to humans to use appliances that shouldn’t need software at all. They get 5 folks get my 5 Stars and GE gets 5 Stars for hiring extra people who pay taxes that supports Social Security, road taxes, hospital, and employee health benefits. That’s a yeah for GE and our economy. Yup, 5 Stars for not being SmartHQ at all.

    Developer Response

    Please contact our support team for further assistance with this error message. They can be reached via email at appsupport@geappliances.com or call our Connected Home Support Line at 1-800-220-6899. - Adrian@SmartHQ
  • Can’t even register!

    I purchased a complete suite of GE Cafe appliances for the remodel of our kitchen. I have been trying for 4 days to register an account via this horrible excuse for an app!!!!! I can never get past the create a new password entry section as once the required password is entered (all required sections show green check mark) and the submit confirmation box is duly checked, the process shows the error “Something went wrong, please try again later” and I am returned to the country selection screen. I have deleted and reinstalled the app, restarted my phone and have tried everything to get out of this infinite circular logic loop. I am ready to return $23k in appliances over the frustration!!!!!!

    Update: I contacted their CS and spent an hour on the phone, trying everything, including reboot on the device and my router, and was asked if I had another email address I could use as the app sometimes just doesn’t like some email addresses. What? It’s the same email address I have had for over 15 years! I then tried my wife’s address and was able to register for an account. However, still couldn’t get all of the appliances to register. I’m now waiting for the engineer group to contact me ( it’s been 5 days) and if it is like the actions to date, I have little confidence that they will resolve anything. What a disaster.

    Developer Response

    Please contact our support team for further assistance with getting your appliances registered. They can be reached via email at appsupport@geappliances.com or call our Connected Home Support Line at 1-800-220-6899. - Adrian@SmartHQ
  • Connect

    The app definitely has it’s good features. Remote control and notifications are great. However, there seems to be a undiscovered issue with connecting your appliances. So it appears if you are logged on to your GE account via the internet by browser, it will prevent you from connecting an appliance with the app. I was on the phone with tech support for over an hour. We went through the set up/connection features on the app several times. A help ticket was created to escalate the problem. I started reviewing everything afterwards. I thought maybe being logged in by browser and the app was a issue. Once I logged out of my GE account on the website I was able to access the smart cloud and connect my appliance. It appears the account was locked out to the app while I was logged in to my GE account on the website. The two would seem unrelated as you are not using the same interface and cannot control or connect to your appliances via the website. Maybe since it resolves by not using both IT can research this. It’s certainly something to consider.

    Developer Response

    We appreciate you taking the time to leave us a review, and we are sorry about the mishaps with the GE account on your web browser vs. the app. We will be sure to pass this feedback along to our app design teams for review. - Adrian@SmartHQ