Easy to use!
I received these bulbs complimentary through Influenster for my review. First I want to say I was hesitant to use these because I thought the set up for them would be a pain but it wasn’t! It was so easy for me to set them up, it only took a few minutes even with having to do an update. I loved how the bulb flashes/flickers to let you know which one you are connecting. Being able to label each bulb in the app made it easy to know which one I was turning on. I don’t like having a bright white light all the time so I really liked how easy the app makes it to change the color and the change is so quick, I’ve notice no lag in the time it take to change the color. I’ve never thought about getting a bulb that I could have an app for and honestly it is because I thought it would be more of a hassle but after trying these I will be looking into getting more for my home since half my rooms don’t have switches in the wall for the lights. I highly recommend trying these. I currently use them in my office and in my bedroom.
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Response from developer
Thanks for your recommendation! We are grateful to be a part of your smart home venture and can offer you products that can be an addition to your smart home ecosystem. Thank you for taking the time to leave us a review. We greatly appreciate it! -Cync Support Team
User friendly, neat product.
I received two of the full color direct connect smart bulbs for free in exchange for my honest opinion of the Cync App.
Overall I found the app to be reasonably user friendly. Once I installed the app, I believe it took me about 10-15 minutes from start to finish to successfully install and connect one smart bulb. The app gives clear directions on what to do. I received my confirmation email within 30 seconds. It gives many options to select for naming your light bulb and also the ability to take a picture of the light is nice, it just takes a little to get the picture correct. It also took a little bit for the WiFi to connect and then for the update on the app itself once the bulb was fully connected through the app.
The controls on the app for changing the lighting, whether it be changing the color, or dimming the light is very easy to use!
I would purchase these bulbs for other lights throughout my home, because the easy app is relatively easy to use.
Overall I found the app to be reasonably user friendly. Once I installed the app, I believe it took me about 10-15 minutes from start to finish to successfully install and connect one smart bulb. The app gives clear directions on what to do. I received my confirmation email within 30 seconds. It gives many options to select for naming your light bulb and also the ability to take a picture of the light is nice, it just takes a little to get the picture correct. It also took a little bit for the WiFi to connect and then for the update on the app itself once the bulb was fully connected through the app.
The controls on the app for changing the lighting, whether it be changing the color, or dimming the light is very easy to use!
I would purchase these bulbs for other lights throughout my home, because the easy app is relatively easy to use.
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Cool lights!
I received some GE smart bulbs for free to test and give my honest review of the Cync app. I installed the bulbs in my daughters room because she’s 9 and thought it would be an awesome idea to be able to change the colors of her bedroom lights. The app was able to find the bulbs and hook up to the WiFi. The setup was relatively easy but it is slow. The app lags behind a little so I would click back thinking it wasn’t working. Once I sat there for a few minutes I realized it was still processing. That was the only hitch in the process. You have to set up each light bulb separately. It wasn’t a big deal for us since we only had 2 bulbs but if you had a lot in a big room it would probably be annoying to set up each bulb individually. The color options are cool and everything can be done in the app or you can hook it up to Alexa or Google home. My daughter is very excited over the new lights. She watched with eagle eyes as I set them up with the app.
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Easy to Set Up and Lots of Color Options
I received two bulbs for free in return for my honest review. I have smart bulbs from another brand and have used other bulbs from a third brand before, so I am used to them and setting them up. What I like is that the bulb can be updated and when you turn the light off it saves your setting. Some other smart bulbs “reset” to a default color when the switch is turned off and then back on. I also like the variety of colors and the ease of selecting between a pastel shade and a deeper color.
What I do not like is that updates take time and you have to stay on that screen. Also, when you switch colors or shades it takes a second for the bulb to respond. The delay is small, but it is noticeable. Not sure if that is the app or the bulb. The app itself is user friendly and you can set backgrounds. It is not the BEST smart bulb app out there, but it is not the worst either. Overall I give it 4 stars for ease of use and range of options.
What I do not like is that updates take time and you have to stay on that screen. Also, when you switch colors or shades it takes a second for the bulb to respond. The delay is small, but it is noticeable. Not sure if that is the app or the bulb. The app itself is user friendly and you can set backgrounds. It is not the BEST smart bulb app out there, but it is not the worst either. Overall I give it 4 stars for ease of use and range of options.
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2 light bulbs tested
I received lightbulbs complimentary for an honest review of this app.
The app was easy to install and I had no problems starting it up and didn’t have any slowness of loading. You have to set up each light bulb individually. You get to name each lightbulb/device you own and section devices into categories such as bedroom or bathroom depending on where the devices are located in your home. I find this very helpful if you have multiple devices throughout your home and need to control a single room or single device in a room. It makes it simple and easy to do so. The set up took about 20mins. I had a problem connecting to my WiFi at first and the app did crash once on me while trying to connect. But besides that everything went smoothly and it was pretty cool. I enjoy all the color options you have and the dimming feature is also pretty handy. It’s very high tech and innovative. I would definitely be buying some more devices for my home in the future and using this app to control them!
The app was easy to install and I had no problems starting it up and didn’t have any slowness of loading. You have to set up each light bulb individually. You get to name each lightbulb/device you own and section devices into categories such as bedroom or bathroom depending on where the devices are located in your home. I find this very helpful if you have multiple devices throughout your home and need to control a single room or single device in a room. It makes it simple and easy to do so. The set up took about 20mins. I had a problem connecting to my WiFi at first and the app did crash once on me while trying to connect. But besides that everything went smoothly and it was pretty cool. I enjoy all the color options you have and the dimming feature is also pretty handy. It’s very high tech and innovative. I would definitely be buying some more devices for my home in the future and using this app to control them!
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So Cool!
I received the GE CYNC Full Color Direct Connect Smart Bulbs from Influenster & GE for free in exchange for my honest review of the CYNC App. I found this app very simple to use! Three were quite a few steps but they were all easy steps. I simply screwed in the lightbulbs, downloaded the app, created an account and followed the steps and now I control my lights AND the color of my lights from my phone! I’m loving it mostly because when I turn off my lights at night I have to use the flashlight in my cell phone to find my way to my bed and now I can just turn them off while in bed and it’s SUCH a luxury for me! I gave the app 4 stars because they put a lot of emphasis on capturing a “TrueImage“ and I’m just not sure why or what that is. I did it but I’m not sure why I needed to do it. Also, on the “Set the Scene” page it says to click the + button to get started but you can’t see the + button because it’s literally the same color as the background… so that was kinda weird… but overall, this app does exactly what it says it will do which is control the lights in your home from your phone and I am having a blast with it!
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Response from developer
We are glad you are finding our app and bulbs convenient! Thank you for taking the time to leave a review and for testing out our new app. We appreciate the feedback and will be shared with our development team for improvements. -Cync Support Team
Primitive App, Looks Like 3rd-Graders Designed It
(EDIT: I need to add two points. First, I received NOTHING free in exchange for an “honest” review. I spent >$500 on many smart switches during a home remodel, so I have no incentive to give a dishonest review, good *or* bad. My review is genuine.
Second, among the various filters for looking at reviews we need to be able to select all reviews EXCEPT the ones from people who received their products free. Quite frankly, reviews from people who got their products for free are *completely* worthless and compromised. They have zero credibility in the real world. I should be able to filter them out completely, because I don’t care one iota what they say.)
After months and months (and months) of breathless hype, the app finally rolled out. Talk about underwhelming. Its design is simpleminded and amateurish. It is barely functional, because there are barely any functions to it. It really is primitive, evoking 1980s technology. And the icing on the cake is the fact that the “Contact” link doesn’t work! So I can’t even tell THEM what I have to say. I have to come here to do it. After all the hype I expected savvy technology, and I got a clown show instead. And finally, I’m stuck. I have their smarthome products, and they’re really good. No complaints there. But in order to use them in a smarthome capacity, I have to use this app. Which stinks on hot ice.
Second, among the various filters for looking at reviews we need to be able to select all reviews EXCEPT the ones from people who received their products free. Quite frankly, reviews from people who got their products for free are *completely* worthless and compromised. They have zero credibility in the real world. I should be able to filter them out completely, because I don’t care one iota what they say.)
After months and months (and months) of breathless hype, the app finally rolled out. Talk about underwhelming. Its design is simpleminded and amateurish. It is barely functional, because there are barely any functions to it. It really is primitive, evoking 1980s technology. And the icing on the cake is the fact that the “Contact” link doesn’t work! So I can’t even tell THEM what I have to say. I have to come here to do it. After all the hype I expected savvy technology, and I got a clown show instead. And finally, I’m stuck. I have their smarthome products, and they’re really good. No complaints there. But in order to use them in a smarthome capacity, I have to use this app. Which stinks on hot ice.
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Response from developer
We are sorry to hear that you had this experience with our new app release. This is definitely not the reaction we had hoped for. We would love to hear any feedback on what it is specifically that can be improved as we are always looking to do so. Feel free to reach out to us at 1-844-302-2943 if you have any technical issues that need to be addressed. -Cync Support Team
Nice set up for inexperienced users
I received this product complimentary for testing purposes. I followed all the directions on first set-up. I made sure my bulbs were less then 40 ft apart. The instructions were very descriptive to follow. I appreciated the labeling of the lights, being able edit and group the lights together or separate. The editing of the lights made it quite easy to figure out which one was being edited with the lights blinking, I especially like that feature and made it helpful to follow overall. I do like the back button during trying to sync the WiFi to the bulbs. When I entered the description of my WiFi it didn’t do a full search of my WiFi until I hit the back button to search. Once I got the WiFi and Bluetooth together set-up it was simple to change the colors and add other features. I liked the guidelines, buttons and easy instructions to follow. Great reminders to follow along the way as well such as, making sure the bulbs are connected to WiFi. Also, the mention of Bluetooth and WiFi on your phone matches the WiFi on the app is helpful as well. One thing I would change, is in the area of the setting or location I would add or make a different color to the “+” (upper right hand corner) when trying to update the setting, it is the same color as the screen, which made it challenging to see. Once my settings, labels WiFi and Bluetooth were all connected, set up of light bulbs was simple to change as well.
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Response from developer
Thank you for such valuable feedback! I will be sure to forward this information to our development team for future improvement. Thank you for reviewing our new app! -Cync Support Team
User Friendly & Awesome
I received two GE Cync lightbulbs complimentary for testing purposes. The Cync app is very user friendly. The process of setting up the light bulbs that I had received was very easy and the directions were very straightforward. For example, the light bulb that you are setting up will 'blink' and the app will walk you through the process of setting them up, one lightbulb at a time. I had one small issue where the firmware for the lightbulbs failed to update on the first try; however, it worked on the second go. I like that you can really customize the app to make it more personal to you through being able to name things, set custom photos, set schedules, etc. You can also save favorite colors as well. I think that it's neat that you can have multiple 'scenes' with the option of creating a schedule for each. For example, you could have the lightbulbs turn on when you are waking up and have them turn off when you are going to bed. I also think that it's neat that you can use Alexa, Google Home, and/or HomeKit/Siri to configure the lightbulbs as well. I would suggest having the option to customize the colors/brightness of the lightbulbs when you are creating a new scene vs creating one and then having to go back to the home screen to do so. Overall, the app works well and is user friendly. I would recommend it to a friend!
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Response from developer
Thank you so much for the extensive review. We certainly appreciate you taking the time to test out our new app and sharing your experiences and feedback. All feedback and suggestions are greatly appreciated and will be shared with our development team for future improvements. Thank you and we hope you enjoy your new lights. -Cync Support Team
Easy to use
I received this product complimentary from Influenster in exchange for my honest opinion. Upon opening the package and trying to set up the bulb, I did experience some difficulty trying to connect the product to Bluetooth, but it was mainly due to user error. If you’re using these bulbs in their most simplest form, to create an ambience in any room, then it’s a great product. You can choose from millions of colors, and even save those color schemes to access later so you don’t need to spend time searching for the exact shade. I don’t use the app to try to create scenes or set them up on a timer, especially since majority of the reviews claim a high level of difficulty or dissatisfaction. I’m very satisfied with the GE Cync bulbs and the app. The only thing I wish I could change, is the ability to turn on the light from my phone, as I need to physically click the button on my lamp itself in order to activate the Bluetooth capabilities to and utilize the app. Other than that, great product!
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