Hale Hub User Reviews

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Leave a Review Hale Hub
  • Deserves 0 stars

    Reset password multiple times but still won’t let me log in. However, I am able to log in just fine in the browser, but the browser interface is horrible and very difficult to navigate.
  • Use the website instead

    The app keeps telling me I have the wrong username and password. They work just fine on the website. Rendering the app useless. I wish it would quit asking me to download it
  • Doesn’t work

    I’ve tried to access my account numerous times. Have changed password several times. Never been able to access my account
  • Can’t even use the app!!

    I have tried to log in to this app multiple times and it won’t even let me! I am 100% certain I have the right credentials to log in and it still says I have the wrong email and or password. Doesn’t even deserve one star
  • I want MyChart!

    The prompt to reset your password sends you in a loop, back to the login screen with no additional functionality to reset your password. I'll call the doctor's office on Monday morning but Disappointing!
  • Bad. Does not work

    Was sent a link by a medical provider to use this portal. Went through sign up but app opens to 404 page not found error code. When I tried to go back to the login screen, it opened the apple App Store within this app. What?? Totally non-functional.
  • App does not work

    This app sits on the open screen for 10 minutes and doesn’t ever open
  • Worse app ever

    Everything is literally BLANK . doesn’t even deserve 1 star
  • Incomplete information

    All of my health records are blank with the exception of my demographics. I cannot see appointments, care plan, billing history, lab results, etc. All blank. I know there is information in these fields because when I log into the portal on my computer I see it. As an individual who works in medical billing where we are constantly trying to improve the patient experience, this app needs major improvements. While I love my physician, I wish they were on Epic so I could use MyChart.
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  • Confusing app

    It is difficult to figure out how to message doctor. You would think you would go to messages but I could see nothing about sending a message. Finally went under appointments because it was the only way to think of communicate with doctor’s office as there is no way to call and speak with someone. In the appointments section it lets you choose the subject of your message. I was lucky to stumble upon it.
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