Leave a Review Hale Hub
Deserves 0 stars
Reset password multiple times but still won’t let me log in. However, I am able to log in just fine in the browser, but the browser interface is horrible and very difficult to navigate.Use the website instead
The app keeps telling me I have the wrong username and password. They work just fine on the website. Rendering the app useless. I wish it would quit asking me to download itDoesn’t work
I’ve tried to access my account numerous times. Have changed password several times. Never been able to access my accountCan’t even use the app!!
I have tried to log in to this app multiple times and it won’t even let me! I am 100% certain I have the right credentials to log in and it still says I have the wrong email and or password. Doesn’t even deserve one starI want MyChart!
The prompt to reset your password sends you in a loop, back to the login screen with no additional functionality to reset your password. I'll call the doctor's office on Monday morning but Disappointing!Bad. Does not work
Was sent a link by a medical provider to use this portal. Went through sign up but app opens to 404 page not found error code. When I tried to go back to the login screen, it opened the apple App Store within this app. What?? Totally non-functional.App does not work
This app sits on the open screen for 10 minutes and doesn’t ever openWorse app ever
Everything is literally BLANK . doesn’t even deserve 1 starIncomplete information
All of my health records are blank with the exception of my demographics. I cannot see appointments, care plan, billing history, lab results, etc. All blank. I know there is information in these fields because when I log into the portal on my computer I see it. As an individual who works in medical billing where we are constantly trying to improve the patient experience, this app needs major improvements. While I love my physician, I wish they were on Epic so I could use MyChart.Show lessConfusing app
It is difficult to figure out how to message doctor. You would think you would go to messages but I could see nothing about sending a message. Finally went under appointments because it was the only way to think of communicate with doctor’s office as there is no way to call and speak with someone. In the appointments section it lets you choose the subject of your message. I was lucky to stumble upon it.Show less