Leave a Review Premier America Credit Union
Not reliable
This app looks better but is SO temperamental. The deposit check feature doesn’t work. This is a critical feature for folks who don’t live near a branch or simply do not have time to go to a physical branch. This needs to fixed asap. Also how is bill pay option not available and you have to go to a website? The app for my humidifier is more advanced than this. Please fix, it’s practically 2022 and these issues are just unacceptable for this day and age.Show lessQuesaritasarai
Horrible update
Sunset the update, the app has been slow. I often get randomly kicked from the app and have problems logging in.jdbaher5
Do not like App update
I have been unable to do Mobile Deposit since your update. Everything was less confusing before and it worked. There is NO links for Mobile Deposit! Please fix this problem. I have called customer service 4 times and have not received a solution. Ready to move banksJ21-5
Bafflingly bad update
Inexplicable that they changed out an app that worked reliably well for this garbage fire that barely lets me log in, and on the rare occasions it does, crashes almost immediately. It no longer lets me deposit checks or look at the transaction histories saying the account is not eligible, despite doing so regularly up to the “update.” With no nearby branches, I will be forced to look for another bank if their mobile interface doesn’t improve quickly.Show lesslonegungirl
Love these people
It’s the truth. Any branch I go into, they are all happy people. They know me with a mask on. Also, it smells so good in there.Skelatn26
App update awful
I never write bad reviews but I’m so frustrated with this new app. The old one worked perfectly. Nearly every time I log into the app I get an error message (! Api Error). Sometimes multiple times in a row. I can never transfer money to another account without restarting the app because the “from account” and “to account” have nothing in the drop downs. Also you can no longer see what each debit is for without clicking on it and opening it up. This app needs some serious fixes in order to be as functional and user friendly as it was before. :(Show lessKkjam
New App is a big step backwards
The new app is slow, provides access to less info than before, fails logins often even with supposedly remembered credentials generating multiple failed login emails, often fails on remote check deposits, I now get the deposit receipts for my wife’s deposits to her non-shared accounts (when the deposits actually work), and the graphic interface is right out of 2007. Not sure why a good functioning app had to be replaced by this hot mess. BTW, the new website is equally bad. Login fails often even with correct credentials. Usually loads by the third try.Show lessNature Sprite
Dislike new app
The functionality of the older app was nice and simple. Almost everything was able to be done in the app without opening a browser including bill pay, atm/bank locations, etc. now so many tools require the app to open a browser which is not mobile friendly and in the case of bill pay, has you choose between desktop or mobile version. If I wanted to use desktop version I would log on via an actual browser.
The new app is more aesthetically pleasing I suppose but in my opinion not as functional as the old app. It still has many great features and loading some pages is a bit faster than the old app so that is nice. I would just like for the bill pay, especially, to be integrated as a function within the app and not on a browser.Show lessjamiepala
Awful
Since the update, the app is horrible. There is always an error that occurs for some unknown reason. I just tried to get in the app three times and it gave me an error and then exited me out. I can never have a hassle free experience with this app. It’s awful.Becksterz20
Worst. App. Ever.
Since the “upgrade”, I’ve been unable to log in from my phone 4/5 times I try. Switching banks if it’s not fixed. An app I can’t use is of no use to me.Rosemary&Thyme
