SO MANY ISSUES
This app doesn’t do anything but create issues for your smart home. I’ve spent a better part of 2 years trying to get this Switchbot app and my Hub 2 to play nice with HomeKit/Matter.
It’s been a dreadful experience.
I’d return my Hub 2 but I held out for Switchbot promise for great Matter integration but instead got a half baked device with the bare minimum of effort.
So sad that the industry continues to suffer from greed and laziness that Switchbot holds so dear to its heart.
Don’t buy Switchbot unless you want to tech support everyday.
It’s been a dreadful experience.
I’d return my Hub 2 but I held out for Switchbot promise for great Matter integration but instead got a half baked device with the bare minimum of effort.
So sad that the industry continues to suffer from greed and laziness that Switchbot holds so dear to its heart.
Don’t buy Switchbot unless you want to tech support everyday.
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Response from developer
Hello Luke, we are sorry for the inconvenience caused. Please be attention to the case sensitivity while you input the email address. If the issue is not solved, please kindly contact support@wondertechlabs.com about this. The support team will help you resolve the problem.
