Terrible Ruined Box and Bad Customer Service
I was really excited to try Marley Spoon. When I received it the fish had broken open and fish juices got all over everything in the box. I have ordered a lot of meal services and never had a package break - but in reading reviews apparently this happens a lot with Marley Spoon. I reached out to customer service and they offered me a $7 credit toward my next box. Ridiculous- the box was wasted I wasted my money had no meals and you want me to try paying for your service again? After going through the box to see if I could salvage anything I also found it was missing ingredients. I tried reaching out to customer service again and never got any response except we see we already credited your account $7 so this issue is resolved. Horrible. Extremely disappointed.
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Response from developer
Hi there, thank you for taking the time to share your feedback. We're very sorry to hear about the poor experience with our service. Please feel free to reach out to us and provide your email address so our customer care team can further review this for you. All the best!
