User Reviews: Shipa delivery

Top reviews

  • تأخر بالشحن

    طلبت من السيف غاليري وتم شحنه بهذي الشركه وهذا اليوم الخامس لم تصل الي شحنتي رغم ان المسافه قريبه جداً واذا دخلت التطبيق كل يوم يعطيني تسليم بتاريخ بنفس اليوم استلم واخرتها ما استلم شي ولم يتم التوصيل الى الان 👎🏻
  • False promises

    One of the worst delivery companies and they do not have any credibility in dealing with time

    Well the app doesn't work well.
  • STAY AWAY FROM THIS COMPANY

    Don’t ever think to have any business with this company!!!! They rescheduled my shipment 4 times without any notice, and every time I call the customer service they say “we are sorry” “it will arrive soon”. They keep lying and lying every time. You track your shipment online you see its out of delivery, you wait home to get your package then by the end of the day it’s failed to be delivered and rescheduled!!!! And no body called me!! YOU WASTE YOUR TIME AND YOUR ENERGY AND YOUR MONEY!!!!! The worst company !!!!!!!!!!! STAY AWAY!!!!
  • Smooth and user friendly

    I like the app. It’s super easy and smooth. They shall add a note feature for the delivery option so one can write instructions on delivery.
  • Poor Company

    This’s very poor company there will took to much time to deliver your order I think they are arriving from Pluto
  • Bad

    The worst customer service…
    I try to access the application to schedule the delivery it gives me Access Denied! And when I call 80074472 no one is answering…. So how can I get my shipment from you???
    Very bad experience.
  • Doesn’t work

    Me too I downloaded the app and the first thing it ask for is my phone number that is it I wasn’t able to proceed any for there

    Developer Response

    Hello, We are really sorry to hear that. Please send us your concerns to our email: support@shipadelivery and our team will have you assisted.
  • Doesn’t work

    I’ve just downloaded the app and the first thing it asks for is you mobile. That’s it, I wasn’t able to proceed from there.

    Developer Response

    Hello, We’re sorry you’ve been experiencing problems with our solutions. Your satisfaction is of great importance to us, as is the exemplary performance of our software and services. Please contact us at support@shipadelivery.com with your contact details, and ideally, your order number, and we will contact you shortly. 
  • No tracking

    Tracking option is not working.

    Developer Response

    Hello, Tracking is working. If you don't see it moving, please go back to the order screen and back again to the tracking screen and it will be updated! :)
  • Horrible

    The worst customer service ever. When you do talk to someone they just lie to you..👎

    Developer Response

    Hello! Terribly sorry for your experience, transparency is our priority. It would be great if you can share your mobile number and a supervisor will contact you to understand what happened here. Please call 800Shipa or send us an email to support@shipa.com

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