Leave a Review Blue KC A Healthier You
Trash
Used to work fine. Got a new phone and cannot get it to log me in or recognize it’s own verification codes that it sends to me. Utter trash, probably because they don’t have to give you points or help you if you can never log in.Developer Response
Thank you for your valuable feedback on the Blue KC A Healthier You App. Our team is continually working to enhance the user experience of all our users, so your comments help us make things better for everyone. In the meantime, if you have questions regarding benefits on your healthcare plan, please call the phone number on the back of your membership card.No longer syncs with Fitbit properly
This app was only marginally good to begin with but all of a sudden a few weeks ago it stopped syncing with my Fitbit app to transmit data. This had been working properly for a year and a half. The app is up to date and I even tried to uninstall it and relink it to my Fitbit app. When I tried to call customer support I am just directed to the health insurance call center and they know nothing about the app at all. Very frustrating and disappointing.Show lessDeveloper Response
Thank you for reaching out about the issues you are experiencing with the Blue KC A Healthier You App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the Blue KC A Healthier You offers. Thanks again for your valuable feedback.Trash 100%
This is by far the most broken app I have ever had the displeasure of being forced to use. It crashes regularly, the interface is not streamlined, it refuses to connect to my Fitbit even though it says it is, and it won’t let me input into certain fields. It has the option to do so but the buttons don’t work. Seriously you’d think after all this time of being out to download these issues would have been fixed. Absolute trash.Show lessDeveloper Response
Thank you for reaching out about the issues you are experiencing with the Blue KC A Healthier You App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the Blue KC A Healthier You offers. Thanks again for your valuable feedback.Terrible
It lags for long periods of time and took so long to create an account I gave up and am going to delete. It isn’t easy to navigate and actually kind of confusion. It asks me to select my coverage but no plans even show up. Not helpful In any way.Developer Response
Thank you for reaching out about the issues you are experiencing with the Blue KC A Healthier You App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the Blue KC A Healthier You offers. Thanks again for your valuable feedback.Forget I
This app is so frustrating. Unable to login on my phone and it does not recognize my member info. Just spins. Come on BCKS. Fix your app!Unable to log in
App will not let you log on. Skip and log your health progress on a desktop. Avoid the frustration. Skipping this app alone will improve your health immensely!Developer Response
Thank you for your valuable feedback on the Blue KC A Healthier You App. Our team is continually working to enhance the user experience of all our users, so your comments help us make things better for everyone. In the meantime, if you have questions regarding benefits on your healthcare plan, please call the phone number on the back of your membership card.Doesn’t fit on iPhone 12 mini screen
You can’t click any of the buttons on the top of the screen when using this App on an iPhone 12 mini, which makes navigating the app impossible. App is worthless for me until it can be updated.Developer Response
Thank you for your great idea on improving the user experience in the Blue KC A Healthier You App. Your feedback is genuinely appreciated, and we will pass your idea to our development team.Keeps crashing
I have attempted multiple times to access the app but it crashes the second it opens. I deleted and re-downloaded it and the same issue occurs.Developer Response
Thank you for reaching out about the issues you are experiencing with the Blue KC A Healthier You App. We will pass your feedback along to our team so they can address any technology related concerns. Our goal is to make sure we provide a great user experience and easy access to the many benefits the Blue KC A Healthier You offers. Thanks again for your valuable feedback.Broken
There is no way to submit the registration information.Good, but not great
I keep having issues connecting the app to my Fitbit app. It does not accurately record steps...