Great Minisplit HorribleApp
I think the title says it all. Clumsy two-step login interface, if you have proper network security 1st login will always fail and only the you can (manually) login to Out-of-home which really should be the default.
App stops working at random intervals on iPhone & iPad, resetting is not enough, have to completely delete app and reinstall, add each adapter etc, real pain.
Having choice I would not go this route again, rather insisting on interface to regular WiFi thermostat. At least Nest and Honeywell (and likely any other but I’ve used these two) offer miles better app and user experience.
App stops working at random intervals on iPhone & iPad, resetting is not enough, have to completely delete app and reinstall, add each adapter etc, real pain.
Having choice I would not go this route again, rather insisting on interface to regular WiFi thermostat. At least Nest and Honeywell (and likely any other but I’ve used these two) offer miles better app and user experience.
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Useless app - go with a different system
I have been struggling with this app for two plus years in every way described by the other reviewers. The app is still on version 1.0! I routinely have to reinstall each unit because the app cannot find them, and when it does work, the signal has to beam up to a satellite and back through my WiFi to each unit because the “in home” function does not work. It has never worked. And it’s not a problem with my WiFi because everything else on it runs effortlessly.
I wish I had gotten actual central air and just had the ducts built inside my home. At least it would work the way I need it to in the way I paid for. This now feels like a costly mistake. I will gladly amend this review if Daikin ever fixes the problem. Until then, I would not recommend using their products on WiFi. If you only use it when you are there to point and click the remote, and you have no animals or people at home who need you to manage the climate control for them, it should be fine.
I wish I had gotten actual central air and just had the ducts built inside my home. At least it would work the way I need it to in the way I paid for. This now feels like a costly mistake. I will gladly amend this review if Daikin ever fixes the problem. Until then, I would not recommend using their products on WiFi. If you only use it when you are there to point and click the remote, and you have no animals or people at home who need you to manage the climate control for them, it should be fine.
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Functional but limited features
It works, but lacks features available on my Emura wall units. Specifically comfort mode and outside unit quiet mode.
DAIKIN - Please add options for comfort mode to allow the intelligent eye to function as intended. Currently I’m only able to enable this feature from the IR handheld units that came with my system.
When I change settings via the app - my IR handheld controller LCD’s no longer displays the current settings.
DAIKIN - Please offer two-way handheld units that always display the current settings of its paired unit/system as an add-on upgrade.
The app does show outside temperatures which is great! Although - the internal temp is read from the air intake of the unit, so it fluctuates a bit more than I would like. It really would benefit from a more accurate temperature reading via room averaging or even an external thermostat that could be placed strategically in your room.
That said, the app is very functional for all the basic settings and allows remote control even when I’m at the office.
DAIKIN - Please add options for comfort mode to allow the intelligent eye to function as intended. Currently I’m only able to enable this feature from the IR handheld units that came with my system.
When I change settings via the app - my IR handheld controller LCD’s no longer displays the current settings.
DAIKIN - Please offer two-way handheld units that always display the current settings of its paired unit/system as an add-on upgrade.
The app does show outside temperatures which is great! Although - the internal temp is read from the air intake of the unit, so it fluctuates a bit more than I would like. It really would benefit from a more accurate temperature reading via room averaging or even an external thermostat that could be placed strategically in your room.
That said, the app is very functional for all the basic settings and allows remote control even when I’m at the office.
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Nearly Useless
I have two Nest thermostats, a Bryant thermostat for a heat pump, and a variety of different home automation including a dozen Insta Jan and several Nest products. So I am no stranger to how these products ought to work and I’m comfortable programming them. This one baffles me. I can’t tell what temperature the room is, when the unit is heating and when it is not, or how to set a reliable heating mode. The unit seems to be on constantly even though the temperature in the room is very warm. The manual is very brief and completely unhelpful. The remote is far easier to use than the app and seems to have all the functionality one would want. I feel like I wasted my money on remote access. I can currently only use the app when I am on the same Wi-Fi. When I try to set up the “out of home” account, it indicates that my user ID is in use and no matter what user IDs I come up with.
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Lacks functionality
I was really hoping the app would elevate the experience and offer an elegant interface to set schedules, etc. However, the app doesn't even have the entire functionality of the remote. That should be a given! Incredibly disappointed. The wireless add on is basically only useful for turning the unit on and off when not home. Needs serious attention. The fact that you charge for this add on is criminal.
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Needs work
The basic functionality is there but this climate control app is inferior to ones offered by Honeywell. Aside from the irritation that Daikin and other ductless heat pump manufacturers use proprietary rather than open technology, this app fails to respond consistently. For example, despite selecting the auto login option, a user must logout and login in every time the user wants to use the app in "Not at Home" mode. This mode is the most important for users who need to turn units off and on or adjust temperatures remotely. Maybe Daikin should hire some software engineers or app developers. There's more to DHP systems than producing reliable units.
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