⚠️WARNING🚧NO HELP⚠️
I have lost my data. I had 1200 GB stored in the storage and overnight. It went down to 100 gig for last month. I’ve been trying to get a hold of somebody and get this rectified screaming red alert, letting people know emailing back-and-forth and you cannot reach these guys to save your life. God willing they read this review because this could be the most tragic storage debacle I’ve ever seen and i would say I’m shopping new insurance for my iPad Pro because of this app. You call 24 seven support you do not get these guys. You can’t reach them. They won’t return your e-mails, it is awful. The 24 seven crew they don’t know anything about the app. They can’t help you with anything so when your information shows up missing and you try to reach them for a month and to no avail, I’d say run for your lives. people do not use this app. If u want to work without a new
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Response from developer
Hi TRU_Pacman, We deeply regret that you are facing issues with the app. We looked this up and can confirm that we have sent a response to both your email addresses on 10/29/24 and 10/30/24. We remain committed to resolving your issue and have reached out today again. We request you to connect on photos-support@asurion.com so that we can work towards the resolution. Thank you and our apologies for all the inconvenience. Regards Asurion Photos Support
