Microsoft Teams User Reviews

Reviews Summary

Top reviews

Horrible App, do not use

As an educator I am constantly looking for innovative programs and applications that allow me and my students to strive within our current academic setting that has been hindered by the virus. I initially downloaded this app expecting a better way to connect with my students, but I was horribly mistaken. Throughout the school year there was one student who failed to turn in any assignments or tests. He was here on an academic scholarship from North Korea and depended on the scholarship money to survive. I worked with him to resolve this troubling issue, yet the issue persisted and by the end of the semester he had not turned in any assignments and was failing. This meant his scholarship was officially revoked. Without the scholarship he had no other choice to return to his home country of North Korea. When he entered North Korea he was immediately arrested as a “traitor to the nation” for leaving his home country to attend college in the U.S. To this day he is serving life in a brutal prison in North Korea. A couple days ago I found out the he actually turned in all the assignments, Teams just didn’t notify me.
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Never works well

I’ve been using Microsoft Teams for over a year since this is the only platform my university uses (and would pay for). 1) it doesn’t sync well with their desktop app, I could never predict where the calls are going. 2) it always crashes on my laptop as soon as I attempt to turn on my camera or mic, doesn’t matter how many times I update or restart. 3) the iPad version is a tad more stable, but I can’t multitask on the same screen AND keep my camera on (which is one of the iPad features). 4) it can be really hard to find the tab/button to join a meeting, even if it’s scheduled. 5) it’s even harder to find a specific recording file unless the host goes through each recording to rename. 6) the document editing interface isn’t intuitive. 7) there is an iPhone version, but it’s difficult to turn on the speaker when I don’t have earbuds with me for a call.

On the other hand, Zoom has been incredibly stable with an easy to use interface. Plus Teams stole the breakout room feature from Zoom. I could not in good conscience to recommend this to anybody.
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Doesn’t synch with desktop!

Super handy to have it on my phone, however fairly regularly it stops syncing any messages or chats I read or reply to on my mobile up to my desktop app which means they are out of date and I miss messages. Seems to be whenever there is an update? No notification though so a bit painful when it stops working
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Meeting improvement required

It's really great experience while switching from mobile to laptop and other way around.
But during the meeting, options list remain with main window while using with mobile phone.

So if you can manage to hide it which will help to watch full view of shared screen.

Good tool for work

Since COVID our Team of 30 plus has had to work remotely. We work for a large organisation and we are not allowed to use Zoom because of privacy issues.
MS Teams has enabled us to catch up, chit chat, plan/host events and collaborate with others.
I have had to host and manage training sessions and multi agency meetings. The breakout rooms have been a great addition, but the only downside is that only the meeting organiser can manage these rooms. I recently had to host a meeting with 3 of our teams managers, with 5 breakout rooms for staff. The managers wanted to nip in and out of each room, which I could do as host by assigning and unassigning. It would have been so much easier if I could have made them CO-hosts, like you can with Zoom. Please can this be looked at?
Apart from that the app is great and I don’t know what we would have done without it in the past year. Thank you.
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No

I ✨personally✨ hate this app and it cause me to 💗break down💗

Underwhelming/frustrating user experience

Another title for this review might be “Jack Of All Trades, Master Of None.” This product is really not best in class for any product category.

It’s not the best calendar app (Google’s is much better and easier to share with others), it’s not the best video chat app (Zoom is and will be the industry leader, at least until maybe Microsoft buys them out and buries them as they did with Skype), it’s not the best messaging app (Jabber or even wonky Slack are far better). It does do a fair job of integrating all these functions, but at a price. Teams really bogs down your system. For me, it’s at a point where I just never leave teams up and running. I only open it when someone else insists on having a Teams meeting. And it doesn’t play nice with other manufacturers’ email software such as Google or Yahoo Mail. The whole point of Teams is to force you to use Microsoft’s other products.

I also have concerns over privacy issues with Teams and Microsoft products in general. Teams has all sorts of nifty analytics on user behavior it can run for the owners of Teams software (i.e. the companies you work for). Unfortunately, as long as Microsoft continues to have corporate America in its back pocket, I don’t see any end in sight for this product soon.
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No

I hate school and this makes it harder 😍😍😍😍😍😍😍😩😩😩😍😩😩🥵🥵🥵🥵🤪🤪🤪🤪😜😜😜

More things

Ok, I honestly hate school. But, I think this could use some updates. First, I think you should fix the quality! Idk if it’s my computer or the teachers computer but the quality on the videos are so blurry! I can’t handle it. Second, I think you should add more signs. Like the little signs you put like the hand, smile, clapping, heart and thumbs up. Add more! Like add a toilet so your teacher knows that means your at the bathroom. Third, add a timer for the messages to get deleted! Like after 3 days the post/message has been there then it gets deleted. This would be good so there’s not a bunch of messages/posts every where. And lastly, what if you could add a focus button. Like tap “Focus” and then the next person you click on the whole screen becomes that person. (Only on your screen though obviously) so we could just see the teachers screen or anybody’s screen you want to see. This could be good cause if you don’t want people to have there camera on you can just focus on who you actually want to look at. This would way more better and I hope you could add these.
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Just one problem...

Teams is wonderful! It helps me with my school work during COVID-19! But, there is a few problems. For example sometimes people echo, whether this is just because of their device or because of Teams I am not sure! I have been on laptop for a long, long time but am trying the mobile app now! A couple of times It has just me leave meetings which is confusing... the chat option is very good! I must say though, it is annoying when people do the option (that is near the hand up) of a reaction! Constantly you are getting reaction after reaction! I think there should be an option to delete you messages not just edit it! Altogether Teams is and amazing app though!
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