Microsoft Teams User Reviews

Reviews Summary

Top reviews

For the love of god!

I’ve googled and googled and googled (google > bing) for a way to order the chat in your team in a different order, I.e all new traffic at the bottom, but for some reasons the devs have flat out refused to implement this much requested feature. I use teams on a regular basis for professional use, under a healthcare setting and having the ability to transfer a meeting from my laptop to my phone to my work laptop to my home PC to the ISS then back onto my phone is a great idea, and is very well implemented, and the overall user experience is really good, apart form the lack of chat organisation. Overall better than zoom by a mile (yes, they are for different uses but still function of a core use) and has good features, the devs just need to listen to the massive government institutions that are paying tens thousands of pounds per organisation for mass Microsoft licenses and services.
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glitchy.

i’ve had this problem where i can’t delete messages, i’ll click delete yet they will stay in the chat and just won’t go away. when i say this i mean in private chats i create with other people like classmates. my saved messages won’t work either, i press the purple bookmark to un-save them but all i have to do is refresh the page and they’re back. i think it might be because i deleted those messages, and so now they’re just stuck in this weird loop. i’m confused and i want to be able to use the chat normally again. also, sometimes when my teachers are trying to let the students into the meeting, it will not show us in the lobby. it’s happened twice and it takes time away from our lessons. PLEASE get this fixed. it’s so annoying and also i beg of you to add a feature to be able to permanently clear all chats with other people. like private chats that you create. the ones to talk with other students or mutuals. i understand that you could use other platforms but i have some student mutuals who i know only in school and intend to keep it that way, so please make that an option. there’s lots that needs to be done to fix this app and i’m very dissatisfied.
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Too many bugs, mostly unusable.

I rated this app with a low rating is entirely due to the bugs and problems I had on this app, not because of lack of features or not being user friendly. I have problems attaching files, images or videos. The application will crash every time I try to upload something to any chat, assignment or a teams post. The meeting doesn’t appear on the app quite frequently and causes people to be late for their meetings. The contents shared by another participant is always delayed for quite a long period of time and can even take a long time to load. Accessing files will take a very long and will even occasionally crash the app. Downloading files fail frequently too, giving all the people I know a very hard time. I am forced to rely on the teams application on my laptop since this app has bugs on most major features. I hope all these problems get sorted. For now, I would not recommend this app until it has been revised and fixed in a future update. The only thing you can really do is to message someone or talk to someone. Otherwise, this app is not usable at all currently.
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Work and School Problems.

Since the start of the national Lockdowns my School and Work have set this up for us to catch up on for what we need,
However I’ve been having multiple issues time and time again not just with Some Messages not sending and Unavailable, but notifications sending through my phone, however some Notifications pop up like usual but in some instances they can be fairly important specially for work, I have missed a total of 2 shifts at my work due to no notifications being sent through even though they have appeared on the “recently announced” sections and it’s not just work issues like I mentioned I have school too! But as again my teachers set work once a while and some of the messages don’t appear...
Thank you,
My Phone Specs are
iPhone 7 running IOS 12.4 (if that’s needed)
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App crashes, no customer support.

I use it everyday as part of my job. Since Monday, 07FEB2021, it has frozen and crashed everyday. I have to uninstall and reinstall the app, and then it works fine. I’m forced to write this bad review because Microsoft has zero customer support. I went through the phone number, which led me to a website. Went through the bot assistant (which is worthless), and it said, “click here to talk to a real person.” I thought, “Great! Now I can get a trouble ticket in with the company.” I was very disappointed when it sent me to their public online forum, that they even warn you could have scammers posing as agents. This is extremely frustrating and I have given up. Once Microsoft fixes the bugs with their app, I will change my review. This is making me wonder why I pay a yearly subscription to Office 365 though, especially since it used to be that you could just outright buy the Office software suite, and you had better support where you could talk to a live person. Where is all of my money going Microsoft, if it’s not going to take care of your customers?
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Absolute worst “enterprise” chat system

Im forced to use teams due to some of our enterprise clients and it has been the worst experience. I constantly lose access to my account, always “oops something went wrong,” endless cycles of sending codes to email and 2FA with authenticator apps to then just have it blow up and go “oops” again.

There seems to be multiple accounts created with my exact email and the app doesnt understand how to handle it.

Pulling all my clients into a shared slack channel. Never touching this embarrassment of an “enterprise” system again
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makes my blood boil

i’m stressed bc of this app 💁🏼‍♀️✨

teachers can unmute you??

don’t get me wrong, i like teams. it’s really useful for our online classes but sometimes i get unmuted by teachers without me knowing. i find that disrespectful because it’s an invasion of my privacy at home. if teachers want us to participate in class then that’s OUR grade and participation. that’s on us. but having to go so low to unmute us without us acknowledging it is so messed up. everyone has personal things going on at home and i don’t like the idea of teachers being able to hear your personal stuff sometimes because they really do. i could be falling asleep just for one class and i’ll wake up unmuted with my phone or computer on my table and me sleeping on my bed and i’m always home alone too. there’s no way that’s fair. my grade is my grade , my fault. no excuse to listen in on what’s going on at my house. if i’m wrong that teachers can’t unmute you then there’s still something wrong with the mute button. i hope you see this as a wrong and fix this.
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Great but we expect more...hence only 2 star.

It’s a great app, but there are little things still not done properly. This last update on my 11 Pro Max makes the app runs where sluggish, have to press on things twice sometimes for it to register.
- Bluetooth issues - changed my audio to iPhone half way through meeting from AirPods and it doesn’t allow me to change back to AirPods (in fact just doesn’t display AirPods option in audio again.
- before joining the meeting if I have mute on, it’s auto unmutes after I’ve joined the meeting? Annoying bug.
- no pinned chat functionality. I don’t understand why it can’t be replicated from desktop app? If you have pinned chat in desktop app, it should reflect on mobile app.
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The new form of communication

Our company started incorporating more advanced Microsoft products at the end of 2019, including Teams. What a time saver! No more jumping on planes and living around the notion that every meeting has to be done in person. From a global company stand point the first half of 2020 more effective meeting and forward progress on collaboration was done than any other year. Many things are integrated into Teams to make it as seamless as possible. Some of these include video meeting, screen sharing, multi screen control, calendar management, sync of calendar, multi device sync, controlled notifications, text message integration, user group creation, profile management, in meeting management like mute for those who don’t know when to mute microphone. In all very well thought out app. If you can’t do some of these things, it’s the administrative person that hasn’t given user rights. Watch out Apple because Microsoft has created one meeting management App for the modern work place so people can work remotely in this COVID era and any other future eras.
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