Notify NYC User Reviews

Notify NYC
Notify NYC
Department of Information Technology And Telecomm

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  • Missing person alerts…

    The system itself is incredibly helpful, but it seems like the missing person alert being in the required category is holding the whole app hostage. I hate to say that because I don’t want it to seem heartless, but in a city impacting tens of millions of people per day, the focus of specific individuals going to all of our phones as a citywide emergency seems political or personal. which unfortunately is inappropriate for the purpose of this app which can save many peoples lives at once as opposed to crowd, sourcing an entire city to solve individual cases.

    Additionally, in the app, which I downloaded to circumvent the email frequency, it doesn’t even include a picture of the person in the app. I was literally going to unsubscribe from the emails so that I could not have it pop up across all of my devices simultaneously when I get an email alert and just have it limited to my phone screen, but even if trying to help on the phone, you have to open each individual missing person and then find the image link to click.
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  • Drains Battery

    This app uses about 30% of battery running in the background, and if it’s not running in the background you won’t get alerts. Unusable.
  • Can’t navigate app when open

    The alerts come in fine, but whenever I get into the app itself whatever the most recent pop up is won’t go away no matter how many times I hit the “dismiss” button, making it impossible to use
  • Important but very annoying

    Typical NYC government junk app, hasn’t been updated in over a year. Sends way too many alerts to the point where i want to turn it all off. Last night this stupid app woke me up at 3:30am to tell me it’s going to snow in two days. Why do i need to know that at 3:30 am?!!! And giving feedback is pointless because they’ll never update it.
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  • Why is this app sooooo bad?!

    This has got to be one of the worst apps i’ve ever used. Why can’t NYC get their act together to make even a simple app like this not be a broken piece of junk?

    The requirements are so simple:
    1. Provide alerts
    2. Allow users to choose which alerts they receive
    3 Allow users to share important alerts with others

    It fails on all three points. Yes it provides alerts but they arrive over and over, and there are annoying pop ups in the app. Yes it allows you to select which alerts but it requires you to receive some of them. Why? If i’m opting into the app don’t force me to receive any of them.

    And most important of all, why is there no share button on the individual alerts? If i know a flood is coming i want to be able to send the alert to my neighbors. But no, there’s no way to do it!
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  • Better Than None

    To a commentator seems in distress, due to (?). Well. Is true the App’s algorithm also sanctioned us a second notice… about emergencies to abide by; I chose the latter. The good outcome is; it can be re-done at my wish. FABi
  • Uses a ridiculous amount of battery

    A recent update of this app has caused it to start using huge amounts of battery in the background. During an hour drive today it was responsible for 82% of my significant battery drain with 45 minutes of background activity (according to battery performance report in settings).
  • Alerts

    Sort out the alerts. Anytime I can go into the app, the alerts continually pop up, not allowing me to read any other messages.
  • Too many alerts

    It would be a useful app but although you can select alerts relevant to you, there are some you can not turn off, like “missing persons”. This means the app becomes yet another annoying distraction, constantly chirping for your attention. I had to delete it.
  • Too many alerts

    They allow you to select the type of alerts but “Emergency Alerts” are required. However, even tho I only get Emergency Alerts, I often get 5 alerts a day for stupid non-emergency stuff like “Get your COVID booster” and other reminders. The people who run this app and send our alerts need to make sure that Emergency Alerts are true emergencies and not just public service announcements, or segregate those into optional notifications. Also, we should have an option to receive amber/grey alerts.
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