Leave a Review FishVerify
Consistently incorrect - never wants to let an import happen
UPDATED REVIEW: Since the Developer assumed that I was referring to Aquarium Fish and not ANGLED FISH CAUGHT IN TROPICAL WATERS and decided to snap back about it - lowering this down to a 1 star review.
Feedback: Your app did not ID a fish caught in salt water, in the lower USA/tropical clime. Your app ID’ed that salt water fish as a mid-western lake fish.
If your app can’t cover fish identification outside of fresh water river or lake fish MAKE IT CLEAR.
Additional feedback: Listen to your potential subscribers instead of getting defensive and making assumptions instead of opening a dialog with them where you could have potentially gleaned important information that would have helped you improve your app and your customer support.
Poor showing on the developers part.
I’m not alone in my low opinion of this app.
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It’s clunky, it’s absolutely way off the mark identifying a salt water tropical as a freshwater lake fish. It doesn’t let you import a photo you’ve taken of your catch it wants to take a photo with the app, buttons are unresponsive. I gave it 10 minutes, and I am highly tech literate, and the frustration and clunkiness made me so angry I cancelled my trial and I’m about to delete the app.Show lesskcline
Developer Response
Thank you for sharing your feedback. We strive to ensure every user has a 5-star experience, as many others have enjoyed. Regarding your specific scans, it's important to clarify a few points: 1 Image Quality: Your scan involved importing an image of more than a dozen fish stacked in a tray of ice on top of each other. FishVerify (FV) is optimized for identifying individual, live catches, which helps ensure accurate identification. 2 Coverage: FishVerify is designed primarily for serious recreational anglers in specific regions. Currently, FV does not offer coverage for the state of Washington. If your location settings show as ‘unknown region’, it may indicate that species in your region are not included in our database. 3 Scan Review: Upon reviewing your scans, we can provide specific insights into the issues you experienced. The initial response addressed common reasons for identification challenges, but your particular case involved factors like image quality and regional coverage limitations. We apologize for any inconvenience and appreciate your understanding. If you have any further questions or need additional assistance, please feel free to reach out.Consistently incorrect - never wants to let an import happen
It’s clunky, it’s absolutely way off the mark identifying a salt water tropical as a freshwater lake fish. It doesn’t let you import a photo you’ve taken of your catch it wants to take a photo with the app, buttons are unresponsive. I gave it 10 minutes, and I am highly tech literate, and the frustration and clunkiness made me so angry I cancelled my trial and I’m about to delete the app.Show lessDeveloper Response
Sorry to hear you did not get an excellent experience. FishVerify was developed to support 'Recreational' anglers and is not built for tropical or aquarium users. Quality of the image can be impacted during auto recognition settings and by surroundings and contrast of the species being scanned. FV is built to provide regulations, species identification and edibility of fresh and saltwater fish that recreational angler catch. Fish images taken while still underwater or aquarium fish are not recognized by the app.Thank you, great app
I have been fishing most of my life but not everyday, I have spent more time with my so. On the water now, and we are catching species I never got to catch so being able to identify them for my son is amazing. And to have the ability to have someone else that is a part of the team to help identify afterwards is amazing a great community I’m happy to be a part of. Keep up the great work!Show lessAmarlan-